CFPB Consumer Complaint Profile
Credico. Inc
119 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 119
- Total complaints
- 11
- Last 12 months
- 99.2%
- Timely response
- 19
- States affected
The verdict
119 CFPB complaints put Credico. Inc at #1231 out of 3,848 financial companies ranked by complaint volume. It answers 99.2% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1231
- of 3,848 companies by volume
- 99.2%
- answered on time
- Debt collection
- most-complained product
- 19
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 12 |
| 2015 | 10 |
| 2016 | 9 |
| 2017 | 19 |
| 2018 | 6 |
| 2019 | 9 |
| 2020 | 2 |
| 2021 | 9 |
| 2022 | 5 |
| 2023 | 10 |
| 2024 | 14 |
| 2025 | 13 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credico. Inc
119 complaints against Credico. Inc appear in the CFPB record, including 11 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Credico. Inc answers 99.2% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 26.3% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credico. Inc have?
119 complaints have been filed against Credico. Inc with the CFPB overall - 11 of them in the past year.
Does Credico. Inc respond to complaints on time?
99.2% of the CFPB complaints against Credico. Inc get a response within the expected window. This is considered excellent.
What product generates the most complaints for Credico. Inc?
Among all products tied to Credico. Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Credico. Inc?
The most common issue reported by consumers about Credico. Inc is "False statements or representation." All complaint issues are listed above with their counts.
How do I file a complaint against Credico. Inc?
You can file a complaint against Credico. Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credico. Inc?
Credico. Inc has drawn CFPB complaints from 19 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~119)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.