CFPB Consumer Complaint Profile
Credit Bureau of Bessemer, Inc
Behind the 28 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 1
- Last 12 months
- 85.7%
- Timely response
- Bottom quartile
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Credit Bureau of Bessemer, Inc has accumulated 28 complaints, placing it #2422 by volume. On-time replies land at 85.7%, the 13th percentile for the 100+ complaint peer group.
- #2422
- of 3,843 companies by volume
- 85.7%
- on time (13th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Bureau of Bessemer, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85.7% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 8 |
| 2018 | 6 |
| 2019 | 1 |
| 2020 | 1 |
| 2024 | 4 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Bureau of Bessemer, Inc
28 complaints against Credit Bureau of Bessemer, Inc appear in the CFPB record, including 1 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Credit Bureau of Bessemer, Inc draw a 85.7% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 12.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Bureau of Bessemer, Inc have?
Credit Bureau of Bessemer, Inc has 28 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Credit Bureau of Bessemer, Inc respond to complaints on time?
Credit Bureau of Bessemer, Inc's CFPB timely-response rate is 85.7%.
What product generates the most complaints for Credit Bureau of Bessemer, Inc?
"Debt collection" draws more CFPB complaints against Credit Bureau of Bessemer, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Bureau of Bessemer, Inc?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Credit Bureau of Bessemer, Inc - see all issues and counts above.
How do I file a complaint against Credit Bureau of Bessemer, Inc?
You can file a complaint against Credit Bureau of Bessemer, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Bureau of Bessemer, Inc?
Credit Bureau of Bessemer, Inc has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Bureau of Bessemer, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.