CFPB Consumer Complaint Profile
Credit Services Corporation, LLC
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 12
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Credit Services Corporation, LLC places #3232 by volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.
- Payday loan, title l…
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Services Corporation, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 4 |
| 2019 | 9 |
| 2020 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Services Corporation, LLC
In the CFPB record, Credit Services Corporation, LLC has a geographically concentrated complaint footprint. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Problem when making payments," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Credit Services Corporation, LLC have?
15 complaints have been filed against Credit Services Corporation, LLC with the CFPB overall - 0 of them in the past year.
Does Credit Services Corporation, LLC respond to complaints on time?
Credit Services Corporation, LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Credit Services Corporation, LLC?
The most complained-about product for Credit Services Corporation, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Credit Services Corporation, LLC?
The most common issue reported by consumers about Credit Services Corporation, LLC is "Problem when making payments." All complaint issues are listed above with their counts.
How do I file a complaint against Credit Services Corporation, LLC?
You can file a complaint against Credit Services Corporation, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Services Corporation, LLC?
Credit Services Corporation, LLC has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.