CFPB Consumer Complaint Profile
LDF Holdings, LLC
What 961 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 961
- Total complaints
- Among the highest
- 76
- Last 12 months
- 96.3%
- Timely response
- Below median
- 50
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, LDF Holdings, LLC sits at #336, with 961 complaints logged. On-time replies land at 96.3%, the 35th percentile for the 100+ complaint peer group.
- #336
- of 3,843 companies by volume
- 96.3%
- on time (35th pctile)
- Payday loan, title l…
- most-complained product
- 50
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
LDF Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.3% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 87 in 2024 to 73 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 5 |
| 2015 | 45 |
| 2016 | 36 |
| 2017 | 28 |
| 2018 | 138 |
| 2019 | 154 |
| 2020 | 107 |
| 2021 | 93 |
| 2022 | 89 |
| 2023 | 86 |
| 2024 | 87 |
| 2025 | 73 |
| 2026year in progress | 20 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for LDF Holdings, LLC
LDF Holdings, LLC carries 961 complaints in the CFPB's database, 76 of them filed within the past 12 months. Consumers spanning 50 states and territories have weighed in, giving this a nationwide footprint. "Payday loan, title loan, or personal loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
LDF Holdings, LLC's timely response rate stands at 96.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 11.2% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 6.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does LDF Holdings, LLC have?
LDF Holdings, LLC has 961 total consumer complaints filed with the CFPB, with 76 filed in the last 12 months.
Does LDF Holdings, LLC respond to complaints on time?
LDF Holdings, LLC has a 96.3% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for LDF Holdings, LLC?
The most complained-about product for LDF Holdings, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with LDF Holdings, LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against LDF Holdings, LLC - see all issues and counts above.
How do I file a complaint against LDF Holdings, LLC?
You can file a complaint against LDF Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LDF Holdings, LLC?
The CFPB has recorded complaints against LDF Holdings, LLC from 50 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for LDF Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.2% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does LDF Holdings, LLC have?
LDF Holdings, LLC has 961 total consumer complaints filed with the CFPB, with 76 filed in the last 12 months.
Does LDF Holdings, LLC respond to complaints on time?
LDF Holdings, LLC has a 96.3% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for LDF Holdings, LLC?
The most complained-about product for LDF Holdings, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with LDF Holdings, LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against LDF Holdings, LLC - see all issues and counts above.
How do I file a complaint against LDF Holdings, LLC?
You can file a complaint against LDF Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LDF Holdings, LLC?
The CFPB has recorded complaints against LDF Holdings, LLC from 50 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.