CFPB Consumer Complaint Profile
Credit World Services, Inc.
Behind the 104 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 104
- Total complaints
- 21
- Last 12 months
- 99%
- Timely response
- 18
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Credit World Services, Inc. has accumulated 104 complaints, placing it #1305 by volume. Its on-time response rate is 99%, ahead of the 93% median among companies with 100+ complaints.
- #1305
- of 3,848 companies by volume
- 99%
- answered on time
- Debt collection
- most-complained product
- 18
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 10 |
| 2020 | 10 |
| 2021 | 3 |
| 2022 | 8 |
| 2023 | 16 |
| 2024 | 16 |
| 2025 | 15 |
| 2026 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit World Services, Inc.
104 complaints against Credit World Services, Inc. appear in the CFPB record, including 21 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Credit World Services, Inc.'s timely response rate stands at 99%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 15.4% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit World Services, Inc. have?
Credit World Services, Inc. has 104 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.
Does Credit World Services, Inc. respond to complaints on time?
Credit World Services, Inc. has a 99% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Credit World Services, Inc.?
The most complained-about product for Credit World Services, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Credit World Services, Inc.?
The most common issue reported by consumers about Credit World Services, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Credit World Services, Inc.?
You can file a complaint against Credit World Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit World Services, Inc.?
Credit World Services, Inc. has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~104)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.