CFPB Consumer Complaint Profile
Creditor Claims of America, Inc.
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 90%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Creditor Claims of America, Inc. has accumulated 10 complaints, placing it #3715 by volume. It posts a 90% on-time response rate, the 18th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 90%
- on time (18th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Creditor Claims of America, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 6 |
| 2017 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Creditor Claims of America, Inc.
Creditor Claims of America, Inc. carries 10 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Creditor Claims of America, Inc.'s timely response rate stands at 90%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 12.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 10%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Creditor Claims of America, Inc. have?
Creditor Claims of America, Inc. has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Creditor Claims of America, Inc. respond to complaints on time?
CFPB complaints against Creditor Claims of America, Inc. draw a 90% timely-response rate inside the expected window.
What product generates the most complaints for Creditor Claims of America, Inc.?
The most complained-about product for Creditor Claims of America, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Creditor Claims of America, Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Creditor Claims of America, Inc.; the full issue list with counts is above.
How do I file a complaint against Creditor Claims of America, Inc.?
You can file a complaint against Creditor Claims of America, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Creditor Claims of America, Inc.?
Consumers in 5 states and territories have filed complaints about Creditor Claims of America, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Creditor Claims of America, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.