CFPB Consumer Complaint Profile
Crown Asset Management, LLC, Duluth, GA Branch
What 634 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 634
- Total complaints
- 188
- Last 12 months
- 98.9%
- Timely response
- 47
- States affected
The verdict
Crown Asset Management, LLC, Duluth, GA Branch ranks #443 of 3,848 financial companies by CFPB complaint volume, with 634 complaints on record. 98.9% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #443
- of 3,848 companies by volume
- 98.9%
- answered on time
- Debt collection
- most-complained product
- 47
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 8 |
| 2015 | 10 |
| 2016 | 15 |
| 2017 | 25 |
| 2018 | 28 |
| 2019 | 33 |
| 2020 | 36 |
| 2021 | 45 |
| 2022 | 29 |
| 2023 | 55 |
| 2024 | 117 |
| 2025 | 198 |
| 2026 | 34 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Crown Asset Management, LLC, Duluth, GA Branch
634 complaints against Crown Asset Management, LLC, Duluth, GA Branch appear in the CFPB record, including 188 from the trailing year. The 47 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Crown Asset Management, LLC, Duluth, GA Branch's timely response rate stands at 98.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 25.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Crown Asset Management, LLC, Duluth, GA Branch have?
634 complaints have been filed against Crown Asset Management, LLC, Duluth, GA Branch with the CFPB overall - 188 of them in the past year.
Does Crown Asset Management, LLC, Duluth, GA Branch respond to complaints on time?
Crown Asset Management, LLC, Duluth, GA Branch has a 98.9% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Crown Asset Management, LLC, Duluth, GA Branch?
The most complained-about product for Crown Asset Management, LLC, Duluth, GA Branch is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Crown Asset Management, LLC, Duluth, GA Branch?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Crown Asset Management, LLC, Duluth, GA Branch; the full issue list with counts is above.
How do I file a complaint against Crown Asset Management, LLC, Duluth, GA Branch?
You can file a complaint against Crown Asset Management, LLC, Duluth, GA Branch directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Crown Asset Management, LLC, Duluth, GA Branch?
The CFPB has recorded complaints against Crown Asset Management, LLC, Duluth, GA Branch from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~634)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.