CFPB Consumer Complaint Profile
Data and Contact Management Solutions, LLC
What 197 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 197
- Total complaints
- 19
- Last 12 months
- 100%
- Timely response
- 40
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Data and Contact Management Solutions, LLC sits at #950, with 197 complaints logged. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #950
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 40
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 10 |
| 2015 | 6 |
| 2016 | 9 |
| 2017 | 10 |
| 2018 | 15 |
| 2019 | 10 |
| 2020 | 10 |
| 2021 | 18 |
| 2022 | 21 |
| 2023 | 24 |
| 2024 | 38 |
| 2025 | 22 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Data and Contact Management Solutions, LLC
197 complaints against Data and Contact Management Solutions, LLC appear in the CFPB record, including 19 from the trailing year. The 40 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
100% of CFPB-forwarded complaints against Data and Contact Management Solutions, LLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 15.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Data and Contact Management Solutions, LLC have?
The CFPB has logged 197 complaints against Data and Contact Management Solutions, LLC to date, of which 19 came in over the last 12 months.
Does Data and Contact Management Solutions, LLC respond to complaints on time?
100% of the CFPB complaints against Data and Contact Management Solutions, LLC get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Data and Contact Management Solutions, LLC?
"Debt collection" draws more CFPB complaints against Data and Contact Management Solutions, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Data and Contact Management Solutions, LLC?
The most common issue reported by consumers about Data and Contact Management Solutions, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Data and Contact Management Solutions, LLC?
You can file a complaint against Data and Contact Management Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Data and Contact Management Solutions, LLC?
Data and Contact Management Solutions, LLC has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~197)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.