American Coradius International LLC

CFPB Consumer Complaint Profile

1,016
Total Complaints
161
Last 12 Months
100%
Timely Response
50
States Affected
American Coradius International LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — I do not know 371
Debt collection — Other debt 309
Debt collection — Credit card debt 146
Debt collection — Other (i.e. phone, health club, etc.) 46
Debt collection — Rental debt 29
Debt collection — Credit card 24
Credit reporting or other personal consumer reports — Credit reporting 19
Debt collection — Payday loan debt 10
Debt collection — Auto debt 10
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 9

Top Issues

1.Attempts to collect debt not owed 569
2.Written notification about debt 122
3.Cont'd attempts collect debt not owed 81
4.False statements or representation 72
5.Communication tactics 55
6.Took or threatened to take negative or legal action 23
7.Disclosure verification of debt 22
8.Incorrect information on your report 15
9.Threatened to contact someone or share information improperly 10
10.Improper use of your report 8

Complaints by Year

Year Complaints
2013 14
2014 32
2015 33
2016 41
2017 50
2018 47
2019 53
2020 71
2021 145
2022 112
2023 91
2024 125
2025 164
2026 38

Complaints by State (Top 15)

California 149
Florida 81
Texas 75
New York 62
Georgia 53
Ohio 39
Pennsylvania 39
Virginia 38
Maryland 37
Illinois 37
North Carolina 28
New Jersey 28
Washington 27
Colorado 24
Michigan 21

Company Responses

Closed with explanation 1,011
Closed 4
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for American Coradius International LLC

The CFPB Consumer Complaint Database has logged 1,016 complaints against American Coradius International LLC overall, with 161 of those filed in the trailing 12 months. Reports have come from consumers in 50 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

American Coradius International LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 15.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does American Coradius International LLC have?

American Coradius International LLC has 1,016 total consumer complaints filed with the CFPB, with 161 filed in the last 12 months.

Does American Coradius International LLC respond to complaints on time?

American Coradius International LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for American Coradius International LLC?

The most complained-about product for American Coradius International LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with American Coradius International LLC?

The most common issue reported by consumers about American Coradius International LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against American Coradius International LLC?

You can file a complaint against American Coradius International LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about American Coradius International LLC?

Consumers in 50 states and territories have filed complaints about American Coradius International LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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