CFPB Consumer Complaint Profile

Dave Operating, LLC

541 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

541
Total complaints
Above average
279
Last 12 months
95.9%
Timely response
Below median
43
States affected

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The verdict

541 CFPB complaints put Dave Operating, LLC at #482 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 95.9%, the 33rd percentile for the 100+ complaint peer group.

#482
of 3,843 companies by volume
95.9%
on time (33rd pctile)
Checking or savings …
most-complained product
43
states with complaints
D
PlainCredit Trust Score
44/100
Dave Operating, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 95.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.2%
Share of complaints closed with monetary or non-monetary relief

Dave Operating, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.9% Around the middle higher than 33% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 106 in 2024 to 257 in 2025 (2024 → 2025).

See the full year-over-year release diff

Dave Operating, LLC timely response rate 95.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Checking or savings account - Checking account 206
Payday loan, title loan, personal loan, or advance loan - Payday loan 150
Money transfer, virtual currency, or money service - Mobile or digital wallet 34
Checking or savings account - Other banking product or service 26
Payday loan, title loan, personal loan, or advance loan - Earned wage access 20
Payday loan, title loan, or personal loan - Payday loan 16
Payday loan, title loan, personal loan, or advance loan - Other advances of future income 14
Money transfer, virtual currency, or money service - Domestic (US) money transfer 14
Credit card - General-purpose credit card or charge card 9
Prepaid card - General-purpose prepaid card 9

Top Issues

1.Managing an account 141
2.Can't stop withdrawals from your bank account 102
3.Problem with a lender or other company charging your account 53
4.Closing an account 33
5.Money was taken from your bank account on the wrong day or for the wrong amount 24
6.Issues with repayment 22
7.Charged fees or interest you didn't expect 16
8.Unauthorized transactions or other transaction problem 16
9.Other transaction problem 12
10.Can't contact lender or servicer 8

Complaints by Year

Year Complaints
2022 32
2023 86
2024 106
2025 257
2026year in progress 60

Complaints by State (Top 15)

Florida 55
California 51
Texas 42
Illinois 25
Georgia 25
Arizona 23
New York 23
Pennsylvania 21
Ohio 20
Maryland 19
Virginia 18
Michigan 16
Wisconsin 15
North Carolina 14
Massachusetts 13

Company Responses

Closed with explanation 540
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Dave Operating, LLC

The CFPB Consumer Complaint Database has logged 541 complaints against Dave Operating, LLC overall, with 279 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. "Checking or savings account" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Dave Operating, LLC's timely response rate stands at 95.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0.2%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Dave Operating, LLC have?

541 complaints have been filed against Dave Operating, LLC with the CFPB overall - 279 of them in the past year.

Does Dave Operating, LLC respond to complaints on time?

CFPB complaints against Dave Operating, LLC draw a 95.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Dave Operating, LLC?

"Checking or savings account" draws more CFPB complaints against Dave Operating, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Dave Operating, LLC?

Consumers most often cite "Managing an account" when complaining about Dave Operating, LLC; the full issue list with counts is above.

How do I file a complaint against Dave Operating, LLC?

You can file a complaint against Dave Operating, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Dave Operating, LLC?

Consumers in 43 states and territories have filed complaints about Dave Operating, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Checking or savings account

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026