CFPB Consumer Complaint Profile
Debois, Inc.
Consumers have filed 48 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 48
- Total complaints
- Mid-range
- 18
- Last 12 months
- 100%
- Timely response
- Top decile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Debois, Inc. sits at #1877, with 48 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #1877
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Vehicle loan or lease
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Debois, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 10 |
| 2024 | 14 |
| 2025 | 21 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Debois, Inc.
The CFPB Consumer Complaint Database has logged 48 complaints against Debois, Inc. overall, with 18 of those filed in the trailing 12 months. Reports have come from consumers in 2 states and territories, making this a geographically concentrated complaint footprint. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Repossession," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Debois, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Debois, Inc. have?
48 complaints have been filed against Debois, Inc. with the CFPB overall - 18 of them in the past year.
Does Debois, Inc. respond to complaints on time?
Debois, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Debois, Inc.?
"Vehicle loan or lease" draws more CFPB complaints against Debois, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Debois, Inc.?
The most common issue reported by consumers about Debois, Inc. is "Repossession." All complaint issues are listed above with their counts.
How do I file a complaint against Debois, Inc.?
You can file a complaint against Debois, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Debois, Inc.?
The CFPB has recorded complaints against Debois, Inc. from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.