CFPB Consumer Complaint Profile
Debois, Inc.
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 48
- Total complaints
- Mid-range
- 18
- Last 12 months
- 100%
- Timely response
- Top decile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Debois, Inc. sits at #1877. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.
- Vehicle loan or lease
- most-complained product
- OH
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Debois, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 10 |
| 2024 | 14 |
| 2025 | 21 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Debois, Inc.
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Debois, Inc., with consumers across the country filing against it. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Repossession," a reasonable starting point for understanding recurring friction.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Debois, Inc. have?
48 complaints have been filed against Debois, Inc. with the CFPB overall - 18 of them in the past year.
Does Debois, Inc. respond to complaints on time?
Debois, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Debois, Inc.?
"Vehicle loan or lease" draws more CFPB complaints against Debois, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Debois, Inc.?
The most common issue reported by consumers about Debois, Inc. is "Repossession." All complaint issues are listed above with their counts.
How do I file a complaint against Debois, Inc.?
You can file a complaint against Debois, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Debois, Inc.?
The CFPB has recorded complaints against Debois, Inc. from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.