CFPB Consumer Complaint Profile

Delray Capital, LLC

Consumers have filed 94 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

94
Total complaints
Mid-range
0
Last 12 months
76.6%
Timely response
Bottom decile
29
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Delray Capital, LLC sits at #1365, with 94 complaints logged. Its on-time response rate is 76.6%, the 8th percentile among companies with 100+ complaints.

#1365
of 3,843 companies by volume
76.6%
on time (8th pctile)
Debt collection
most-complained product
29
states with complaints
D
PlainCredit Trust Score
47/100
Delray Capital, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 76.6%
Share of complaints answered within the CFPB response window
Dispute Rate B 6.5%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.1%
Share of complaints closed with monetary or non-monetary relief

Delray Capital, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

76.6% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Delray Capital, LLC timely response rate 76.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 62
Debt collection - I do not know 23
Payday loan 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Credit card 1
Debt collection - Payday loan debt 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Consumer Loan - Installment loan 1

Top Issues

1.Taking/threatening an illegal action 28
2.Communication tactics 24
3.False statements or representation 15
4.Cont'd attempts collect debt not owed 14
5.Can't contact lender 4
6.Improper contact or sharing of info 4
7.Disclosure verification of debt 2
8.Incorrect information on your report 1
9.Took or threatened to take negative or legal action 1
10.Problems when you are unable to pay 1

Complaints by Year

Year Complaints
2014 67
2015 20
2016 5
2019 1
2022 1

Complaints by State (Top 15)

Texas 22
California 9
Illinois 7
Florida 6
Virginia 5
Michigan 4
North Carolina 4
New Mexico 4
Maryland 3
Missouri 3
Louisiana 3
Colorado 3
Ohio 2
Delaware 2
Wisconsin 2

Company Responses

Closed with explanation 66
Closed 15
Untimely response 11
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Delray Capital, LLC

The CFPB Consumer Complaint Database has logged 94 complaints against Delray Capital, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Delray Capital, LLC posts a 76.6% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 6.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 2.1%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Delray Capital, LLC have?

94 complaints have been filed against Delray Capital, LLC with the CFPB overall - 0 of them in the past year.

Does Delray Capital, LLC respond to complaints on time?

Delray Capital, LLC has a 76.6% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Delray Capital, LLC?

"Debt collection" draws more CFPB complaints against Delray Capital, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Delray Capital, LLC?

The most common issue reported by consumers about Delray Capital, LLC is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Delray Capital, LLC?

You can file a complaint against Delray Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Delray Capital, LLC?

Consumers in 29 states and territories have filed complaints about Delray Capital, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Delray Capital, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (6.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026