CFPB Consumer Complaint Profile
Designed Receivable Solutions, Inc.
What 511 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 511
- Total complaints
- 28
- Last 12 months
- 96.5%
- Timely response
- 30
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Designed Receivable Solutions, Inc. sits at #504, with 511 complaints logged. Its on-time response rate is 96.5%, ahead of the 93% median among companies with 100+ complaints.
- #504
- of 3,848 companies by volume
- 96.5%
- answered on time
- Debt collection
- most-complained product
- 30
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 19 |
| 2015 | 23 |
| 2016 | 36 |
| 2017 | 49 |
| 2018 | 47 |
| 2019 | 34 |
| 2020 | 38 |
| 2021 | 57 |
| 2022 | 69 |
| 2023 | 47 |
| 2024 | 48 |
| 2025 | 29 |
| 2026 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Designed Receivable Solutions, Inc.
Designed Receivable Solutions, Inc. carries 511 complaints in the CFPB's database, 28 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Designed Receivable Solutions, Inc. answers 96.5% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 33.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Designed Receivable Solutions, Inc. have?
The CFPB has logged 511 complaints against Designed Receivable Solutions, Inc. to date, of which 28 came in over the last 12 months.
Does Designed Receivable Solutions, Inc. respond to complaints on time?
96.5% of the CFPB complaints against Designed Receivable Solutions, Inc. get a response within the expected window. This is considered excellent.
What product generates the most complaints for Designed Receivable Solutions, Inc.?
Among all products tied to Designed Receivable Solutions, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Designed Receivable Solutions, Inc.?
The most common issue reported by consumers about Designed Receivable Solutions, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Designed Receivable Solutions, Inc.?
You can file a complaint against Designed Receivable Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Designed Receivable Solutions, Inc.?
Designed Receivable Solutions, Inc. has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~511)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.