CFPB Consumer Complaint Profile
EIC Enterprises
What 13 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 84.6%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
EIC Enterprises ranks #3408 of 3,843 financial companies by CFPB complaint volume, with 13 complaints on record. Its on-time response rate is 84.6%, the 12th percentile among companies with 100+ complaints.
- #3408
- of 3,843 companies by volume
- 84.6%
- on time (12th pctile)
- Payday loan, title l…
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
EIC Enterprises vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.6% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for EIC Enterprises
13 complaints against EIC Enterprises appear in the CFPB record, including 0 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
EIC Enterprises's timely response rate stands at 84.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 7.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does EIC Enterprises have?
The CFPB has logged 13 complaints against EIC Enterprises to date, of which 0 came in over the last 12 months.
Does EIC Enterprises respond to complaints on time?
EIC Enterprises has a 84.6% timely response rate to CFPB complaints.
What product generates the most complaints for EIC Enterprises?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against EIC Enterprises than any other product - see the full breakdown above.
What is the most common complaint issue with EIC Enterprises?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against EIC Enterprises - see all issues and counts above.
How do I file a complaint against EIC Enterprises?
You can file a complaint against EIC Enterprises directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about EIC Enterprises?
EIC Enterprises has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.