CFPB Consumer Complaint Profile

Fair Financial Corp.

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

44
Total complaints
Mid-range
0
Last 12 months
100%
Timely response
Top decile
8
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Fair Financial Corp. sits at #1948. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.

Vehicle loan or lease
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

A+
PlainCredit Trust Score
91/100
Fair Financial Corp. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A+ 25.0%
Share of complaints closed with monetary or non-monetary relief

Fair Financial Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Vehicle loan or lease - Lease 29
Debt collection - Auto debt 10
Vehicle loan or lease - Loan 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Managing the loan or lease 15
2.Problems at the end of the loan or lease 11
3.Struggling to pay your loan 4
4.Written notification about debt 3
5.Attempts to collect debt not owed 3
6.Improper use of your report 2
7.Communication tactics 2
8.False statements or representation 1
9.Getting a loan or lease 1
10.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2018 7
2019 16
2020 11
2021 6
2022 4

Complaints by State (Top 15)

California 24
Pennsylvania 4
Illinois 4
Georgia 3
Maryland 2
Massachusetts 2
Washington 2
Virginia 1

Company Responses

Closed with explanation 33
Closed with monetary relief 8
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for Fair Financial Corp.

Fair Financial Corp. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Managing the loan or lease," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Fair Financial Corp. have?

44 complaints have been filed against Fair Financial Corp. with the CFPB overall - 0 of them in the past year.

Does Fair Financial Corp. respond to complaints on time?

Fair Financial Corp. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Fair Financial Corp.?

Among all products tied to Fair Financial Corp., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Fair Financial Corp.?

Consumers most often cite "Managing the loan or lease" when complaining about Fair Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Fair Financial Corp.?

You can file a complaint against Fair Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fair Financial Corp.?

Fair Financial Corp. has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Fair Financial Corp.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.