CFPB Consumer Complaint Profile
Fair Financial Corp.
44 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Fair Financial Corp. sits at #1948, with 44 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #1948
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Vehicle loan or lease
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Fair Financial Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 7 |
| 2019 | 16 |
| 2020 | 11 |
| 2021 | 6 |
| 2022 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Fair Financial Corp.
Fair Financial Corp. carries 44 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Managing the loan or lease," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Fair Financial Corp. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 25% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Fair Financial Corp. have?
44 complaints have been filed against Fair Financial Corp. with the CFPB overall - 0 of them in the past year.
Does Fair Financial Corp. respond to complaints on time?
Fair Financial Corp. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Fair Financial Corp.?
Among all products tied to Fair Financial Corp., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Fair Financial Corp.?
Consumers most often cite "Managing the loan or lease" when complaining about Fair Financial Corp.; the full issue list with counts is above.
How do I file a complaint against Fair Financial Corp.?
You can file a complaint against Fair Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Fair Financial Corp.?
Fair Financial Corp. has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.