CFPB Consumer Complaint Profile

Fein, Such, Kahn & Shepard, P.C.

Behind the 151 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

151
Total complaints
17
Last 12 months
96.7%
Timely response
12
States affected

The verdict

Fein, Such, Kahn & Shepard, P.C. ranks #1094 of 3,848 financial companies by CFPB complaint volume, with 151 complaints on record. Its on-time response rate is 96.7%, ahead of the 93% median among companies with 100+ complaints.

#1094
of 3,848 companies by volume
96.7%
answered on time
Debt collection
most-complained product
12
states with complaints
Fein, Such, Kahn & Shepard, P.C. timely response rate 96.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 33
Debt collection - Credit card debt 25
Debt collection - Credit card 15
Debt collection - Mortgage 10
Mortgage - Other mortgage 10
Debt collection - Other debt 10
Mortgage - Conventional home mortgage 5
Debt collection - Private student loan debt 5
Debt collection - Medical 4
Debt collection - Other (i.e. phone, health club, etc.) 4

Top Issues

1.Attempts to collect debt not owed 33
2.Took or threatened to take negative or legal action 21
3.Written notification about debt 16
4.Cont'd attempts collect debt not owed 13
5.False statements or representation 13
6.Disclosure verification of debt 12
7.Taking/threatening an illegal action 9
8.Loan modification,collection,foreclosure 8
9.Struggling to pay mortgage 7
10.Communication tactics 3

Complaints by Year

Year Complaints
2013 2
2014 19
2015 18
2016 14
2017 11
2018 12
2019 19
2020 6
2021 6
2022 7
2023 10
2024 7
2025 18
2026 2

Complaints by State (Top 15)

New Jersey 99
New York 33
Florida 3
Pennsylvania 3
Texas 2
California 2
Arkansas 1
MP 1
Massachusetts 1
Maryland 1
Illinois 1
Georgia 1

Company Responses

Closed with explanation 151

What the CFPB Complaint Record Shows for Fein, Such, Kahn & Shepard, P.C.

Fein, Such, Kahn & Shepard, P.C. carries 151 complaints in the CFPB's database, 17 of them filed within the past 12 months. Consumers spanning 12 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Fein, Such, Kahn & Shepard, P.C. answers 96.7% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 26.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Fein, Such, Kahn & Shepard, P.C. have?

151 complaints have been filed against Fein, Such, Kahn & Shepard, P.C. with the CFPB overall - 17 of them in the past year.

Does Fein, Such, Kahn & Shepard, P.C. respond to complaints on time?

Fein, Such, Kahn & Shepard, P.C. has a 96.7% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Fein, Such, Kahn & Shepard, P.C.?

"Debt collection" draws more CFPB complaints against Fein, Such, Kahn & Shepard, P.C. than any other product - see the full breakdown above.

What is the most common complaint issue with Fein, Such, Kahn & Shepard, P.C.?

The most common issue reported by consumers about Fein, Such, Kahn & Shepard, P.C. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Fein, Such, Kahn & Shepard, P.C.?

You can file a complaint against Fein, Such, Kahn & Shepard, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fein, Such, Kahn & Shepard, P.C.?

Fein, Such, Kahn & Shepard, P.C. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.