CFPB Consumer Complaint Profile

Finance System of Green Bay, Inc.

Consumers have filed 46 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

46
Total complaints
Mid-range
2
Last 12 months
100%
Timely response
Top decile
8
States affected

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The verdict

46 CFPB complaints put Finance System of Green Bay, Inc. at #1915 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1915
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
8
states with complaints
B
PlainCredit Trust Score
70/100
Finance System of Green Bay, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate C 12.5%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.2%
Share of complaints closed with monetary or non-monetary relief

Finance System of Green Bay, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Finance System of Green Bay, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 12
Debt collection - I do not know 10
Debt collection - Other debt 8
Debt collection - Medical 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Rental debt 2
Debt collection - Mortgage 2
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Attempts to collect debt not owed 13
2.False statements or representation 7
3.Written notification about debt 7
4.Disclosure verification of debt 5
5.Took or threatened to take negative or legal action 3
6.Incorrect information on your report 3
7.Cont'd attempts collect debt not owed 2
8.Communication tactics 2
9.Improper use of your report 1
10.Improper contact or sharing of info 1

Complaints by Year

Year Complaints
2014 3
2015 2
2016 2
2017 4
2018 3
2019 4
2020 5
2021 6
2022 5
2023 4
2024 5
2025 3

Complaints by State (Top 15)

Wisconsin 36
Texas 3
Michigan 2
Florida 1
Washington 1
Nevada 1
Illinois 1
South Carolina 1

Company Responses

Closed with explanation 44
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Finance System of Green Bay, Inc.

The CFPB Consumer Complaint Database has logged 46 complaints against Finance System of Green Bay, Inc. overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Finance System of Green Bay, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 12.5% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.2% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Finance System of Green Bay, Inc. have?

46 complaints have been filed against Finance System of Green Bay, Inc. with the CFPB overall - 2 of them in the past year.

Does Finance System of Green Bay, Inc. respond to complaints on time?

Finance System of Green Bay, Inc. has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Finance System of Green Bay, Inc.?

The most complained-about product for Finance System of Green Bay, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Finance System of Green Bay, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Finance System of Green Bay, Inc. - see all issues and counts above.

How do I file a complaint against Finance System of Green Bay, Inc.?

You can file a complaint against Finance System of Green Bay, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Finance System of Green Bay, Inc.?

The CFPB has recorded complaints against Finance System of Green Bay, Inc. from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Finance System of Green Bay, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (12.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026