CFPB Consumer Complaint Profile

Financial Asset Management, Inc.

Behind the 40 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

40
Total complaints
Mid-range
7
Last 12 months
100%
Timely response
Top decile
11
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Financial Asset Management, Inc. sits at #2046, with 40 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#2046
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
11
states with complaints
B+
PlainCredit Trust Score
75/100
Financial Asset Management, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 15.0%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 10.0%
Share of complaints closed with monetary or non-monetary relief

Financial Asset Management, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Financial Asset Management, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 8
Payday loan 6
Payday loan, title loan, personal loan, or advance loan - Payday loan 5
Payday loan, title loan, or personal loan - Payday loan 5
Debt collection - I do not know 3
Debt collection - Payday loan debt 2
Credit reporting or other personal consumer reports - Credit reporting 1
Payday loan, title loan, or personal loan - Title loan 1
Debt collection - Other debt 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1

Top Issues

1.Struggling to pay your loan 8
2.Communication tactics 6
3.Cont'd attempts collect debt not owed 5
4.Charged bank acct wrong day or amt 3
5.Charged fees or interest I didn't expect 3
6.Improper contact or sharing of info 2
7.Problem with the payoff process at the end of the loan 2
8.Incorrect information on your report 1
9.Can't contact lender or servicer 1
10.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2014 5
2015 11
2016 4
2017 1
2018 2
2019 1
2021 2
2023 4
2024 2
2025 5
2026year in progress 3

Complaints by State (Top 15)

Utah 23
California 5
Virginia 3
Nevada 2
Wyoming 1
Massachusetts 1
Colorado 1
Oklahoma 1
Kansas 1
Missouri 1
Texas 1

Company Responses

Closed with explanation 36
Closed with monetary relief 4

What the CFPB Complaint Record Shows for Financial Asset Management, Inc.

The CFPB Consumer Complaint Database has logged 40 complaints against Financial Asset Management, Inc. overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Struggling to pay your loan" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Financial Asset Management, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 15% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 10% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Financial Asset Management, Inc. have?

40 complaints have been filed against Financial Asset Management, Inc. with the CFPB overall - 7 of them in the past year.

Does Financial Asset Management, Inc. respond to complaints on time?

Financial Asset Management, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Financial Asset Management, Inc.?

The most complained-about product for Financial Asset Management, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Financial Asset Management, Inc.?

"Struggling to pay your loan" is the single most frequently cited issue in complaints against Financial Asset Management, Inc. - see all issues and counts above.

How do I file a complaint against Financial Asset Management, Inc.?

You can file a complaint against Financial Asset Management, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Financial Asset Management, Inc.?

The CFPB has recorded complaints against Financial Asset Management, Inc. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Financial Asset Management, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026