Financial Credit Network Inc

CFPB Consumer Complaint Profile

480
Total Complaints
79
Last 12 Months
99.6%
Timely Response
24
States Affected
Financial Credit Network Inc timely response rate 99.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — I do not know 111
Debt collection — Other debt 93
Debt collection — Medical debt 85
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 62
Debt collection — Other (i.e. phone, health club, etc.) 41
Credit reporting or other personal consumer reports — Credit reporting 36
Debt collection — Medical 24
Debt collection — Credit card debt 10
Debt collection — Telecommunications debt 3
Debt collection — Auto debt 3

Top Issues

1.Attempts to collect debt not owed 148
2.Written notification about debt 77
3.Incorrect information on your report 55
4.Cont'd attempts collect debt not owed 41
5.False statements or representation 35
6.Took or threatened to take negative or legal action 31
7.Problem with a credit reporting company's investigation into an existing problem 22
8.Disclosure verification of debt 15
9.Improper use of your report 12
10.Problem with a company's investigation into an existing problem 12

Complaints by Year

Year Complaints
2013 6
2014 22
2015 25
2016 15
2017 44
2018 36
2019 32
2020 34
2021 72
2022 33
2023 32
2024 39
2025 71
2026 19

Complaints by State (Top 15)

California 402
Texas 19
Arizona 15
Nevada 7
Georgia 4
Alabama 4
Oklahoma 3
Virginia 3
Colorado 2
Utah 2
New York 2
Washington 2
Missouri 1
Florida 1
South Carolina 1

Company Responses

Closed with explanation 399
Closed with non-monetary relief 75
Closed 3
Closed with monetary relief 2
In progress 1

What the CFPB Complaint Record Shows for Financial Credit Network Inc

The CFPB Consumer Complaint Database has logged 480 complaints against Financial Credit Network Inc overall, with 79 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Financial Credit Network Inc's timely response rate stands at 99.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 22.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 16% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Financial Credit Network Inc have?

Financial Credit Network Inc has 480 total consumer complaints filed with the CFPB, with 79 filed in the last 12 months.

Does Financial Credit Network Inc respond to complaints on time?

Financial Credit Network Inc has a 99.6% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Financial Credit Network Inc?

The most complained-about product for Financial Credit Network Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Financial Credit Network Inc?

The most common issue reported by consumers about Financial Credit Network Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Financial Credit Network Inc?

You can file a complaint against Financial Credit Network Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Financial Credit Network Inc?

Consumers in 24 states and territories have filed complaints about Financial Credit Network Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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