CFPB Consumer Complaint Profile

Finco Holding Company LLC

What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

11
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
5
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Finco Holding Company LLC sits at #3589, with 11 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#3589
of 3,843 companies by volume
100%
on time (86th pctile)
Vehicle loan or lease
most-complained product
5
states with complaints
C
PlainCredit Trust Score
56/100
Finco Holding Company LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Finco Holding Company LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Finco Holding Company LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Mortgage - Conventional home mortgage 1
Debt collection - Other debt 1
Debt collection - Auto debt 1

Top Issues

1.Struggling to pay your loan 4
2.Incorrect information on your report 3
3.Communication tactics 2
4.Trouble during payment process 1
5.Getting a loan or lease 1

Complaints by Year

Year Complaints
2018 4
2019 3
2021 2
2022 1
2024 1

Complaints by State (Top 15)

Oregon 3
Utah 3
Hawaii 2
Washington 2
Idaho 1

Company Responses

Closed with explanation 11

What the CFPB Complaint Record Shows for Finco Holding Company LLC

11 complaints against Finco Holding Company LLC appear in the CFPB record, including 0 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. The specific issue named most within that category is "Struggling to pay your loan," a reasonable starting point for understanding recurring friction.

Finco Holding Company LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Finco Holding Company LLC have?

11 complaints have been filed against Finco Holding Company LLC with the CFPB overall - 0 of them in the past year.

Does Finco Holding Company LLC respond to complaints on time?

Finco Holding Company LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Finco Holding Company LLC?

The most complained-about product for Finco Holding Company LLC is "Vehicle loan or lease." You can view the full product breakdown on this page.

What is the most common complaint issue with Finco Holding Company LLC?

The most common issue reported by consumers about Finco Holding Company LLC is "Struggling to pay your loan." All complaint issues are listed above with their counts.

How do I file a complaint against Finco Holding Company LLC?

You can file a complaint against Finco Holding Company LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Finco Holding Company LLC?

The CFPB has recorded complaints against Finco Holding Company LLC from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026