CFPB Consumer Complaint Profile
First Advantage LNS Inc.
What 632 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 632
- Total complaints
- 0
- Last 12 months
- 72.6%
- Timely response
- 34
- States affected
The verdict
First Advantage LNS Inc. ranks #445 of 3,848 financial companies by CFPB complaint volume, with 632 complaints on record. It answers 72.6% of complaints on time - below the 93% median for companies with 100+ complaints.
- #445
- of 3,848 companies by volume
- 72.6%
- answered on time
- Debt collection
- most-complained product
- 34
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 5 |
| 2015 | 15 |
| 2016 | 31 |
| 2017 | 51 |
| 2018 | 56 |
| 2019 | 49 |
| 2020 | 46 |
| 2021 | 73 |
| 2022 | 82 |
| 2023 | 106 |
| 2024 | 112 |
| 2025 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for First Advantage LNS Inc.
632 complaints against First Advantage LNS Inc. appear in the CFPB record, including 0 from the trailing year. The 34 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
First Advantage LNS Inc.'s timely response rate stands at 72.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 22.6% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 63.1% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does First Advantage LNS Inc. have?
First Advantage LNS Inc. has 632 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does First Advantage LNS Inc. respond to complaints on time?
72.6% of the CFPB complaints against First Advantage LNS Inc. get a response within the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for First Advantage LNS Inc.?
Among all products tied to First Advantage LNS Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with First Advantage LNS Inc.?
The most common issue reported by consumers about First Advantage LNS Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against First Advantage LNS Inc.?
You can file a complaint against First Advantage LNS Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about First Advantage LNS Inc.?
First Advantage LNS Inc. has drawn CFPB complaints from 34 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~632)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.