CFPB Consumer Complaint Profile

Avant Credit Corporation

What 632 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

632
Total complaints
0
Last 12 months
98.9%
Timely response
48
States affected

The verdict

Avant Credit Corporation ranks #445 of 3,848 financial companies by CFPB complaint volume, with 632 complaints on record. It answers 98.9% of complaints on time — above the 93% median for companies with 100+ complaints.

#445
of 3,848 companies by volume
98.9%
answered on time
Consumer Loan
most-complained product
48
states with complaints
Avant Credit Corporation timely response rate 98.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Consumer Loan — Installment loan 153
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 134
Payday loan, title loan, or personal loan — Installment loan 119
Credit card or prepaid card — General-purpose credit card or charge card 68
Payday loan, title loan, or personal loan — Personal line of credit 41
Debt collection — I do not know 31
Debt collection — Other debt 15
Payday loan 12
Debt collection — Other (i.e. phone, health club, etc.) 11
Debt collection — Payday loan 11

Top Issues

1.Managing the loan or lease 91
2.Incorrect information on your report 77
3.Problem when making payments 43
4.Problem with a credit reporting company's investigation into an existing problem 39
5.Charged fees or interest you didn't expect 39
6.Improper use of your report 32
7.Taking out the loan or lease 31
8.Attempts to collect debt not owed 31
9.Problem with the payoff process at the end of the loan 30
10.Getting the loan 25

Complaints by Year

Year Complaints
2014 15
2015 60
2016 96
2017 96
2018 101
2019 128
2020 121
2021 15

Complaints by State (Top 15)

California 85
Texas 52
Florida 52
Illinois 44
Georgia 32
New Jersey 28
Ohio 25
North Carolina 20
Virginia 17
Maryland 17
Pennsylvania 16
Michigan 16
Arizona 16
New York 14
Connecticut 14

Company Responses

Closed with explanation 617
Closed with monetary relief 8
Closed with non-monetary relief 5
Closed 2

What the CFPB Complaint Record Shows for Avant Credit Corporation

The CFPB Consumer Complaint Database has logged 632 complaints against Avant Credit Corporation overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 48 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Consumer Loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing the loan or lease" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Avant Credit Corporation's timely response rate stands at 98.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 27.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 2.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Avant Credit Corporation have?

Avant Credit Corporation has 632 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Avant Credit Corporation respond to complaints on time?

Avant Credit Corporation has a 98.9% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Avant Credit Corporation?

The most complained-about product for Avant Credit Corporation is "Consumer Loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Avant Credit Corporation?

The most common issue reported by consumers about Avant Credit Corporation is "Managing the loan or lease." All complaint issues are listed above with their counts.

How do I file a complaint against Avant Credit Corporation?

You can file a complaint against Avant Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Avant Credit Corporation?

Consumers in 48 states and territories have filed complaints about Avant Credit Corporation with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related