CFPB Consumer Complaint Profile

First Commonwealth Financial Corporation

What 86 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Reviewed byPlaincredit Editorial, Consumer Credit Editorial Team · June 16, 2026

86
Total complaints: 36
Last 12 months: 100%
Timely response: 8
States affected

The verdict

First Commonwealth Financial Corporation ranks #1430 of 3,848 financial companies by CFPB complaint volume, with 86 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#1430
of 3,848 companies by volume: 100%
answered on time: Checking or savings …
most-complained product: 8
states with complaints

First Commonwealth Financial Corporation timely response rate 100.0%

Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Checking or savings account — Checking account 42

Credit reporting or other personal consumer reports — Credit reporting 12

Vehicle loan or lease — Loan 6

Checking or savings account — Other banking product or service 5

Checking or savings account — Savings account 5

Money transfer, virtual currency, or money service — Domestic (US) money transfer 3

Mortgage — Home equity loan or line of credit (HELOC) 3

Debt collection — Other debt 2

Checking or savings account — CD (Certificate of Deposit) 1

Vehicle loan or lease — Lease 1

Top Issues

1.Managing an account 29

2.Problem caused by your funds being low 8

3.Closing an account 7

4.Improper use of your report 7

5.Incorrect information on your report 7

6.Problem with a lender or other company charging your account 5

7.Opening an account 4

8.Closing on a mortgage 3

9.Problem with a company's investigation into an existing problem 2

10.Applying for a mortgage or refinancing an existing mortgage 2

Complaints by Year

Year	Complaints
2023	17
2024	27
2025	38
2026	4

Complaints by State (Top 15)

Pennsylvania 58

Ohio 21

Florida 2

North Carolina 1

New Mexico 1

Colorado 1

New York 1

Arizona 1

Company Responses

Closed with explanation 78

Closed with monetary relief 8

What the CFPB Complaint Record Shows for First Commonwealth Financial Corporation

The CFPB Consumer Complaint Database has logged 86 complaints against First Commonwealth Financial Corporation overall, with 36 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

First Commonwealth Financial Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 9.3% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does First Commonwealth Financial Corporation have?

First Commonwealth Financial Corporation has 86 total consumer complaints filed with the CFPB, with 36 filed in the last 12 months.

Does First Commonwealth Financial Corporation respond to complaints on time?

First Commonwealth Financial Corporation has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for First Commonwealth Financial Corporation?

The most complained-about product for First Commonwealth Financial Corporation is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with First Commonwealth Financial Corporation?

The most common issue reported by consumers about First Commonwealth Financial Corporation is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against First Commonwealth Financial Corporation?

You can file a complaint against First Commonwealth Financial Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about First Commonwealth Financial Corporation?

Consumers in 8 states and territories have filed complaints about First Commonwealth Financial Corporation with the CFPB.

Consumer Credit Guides

Understanding Credit Reports How to Dispute Credit Errors Credit Card Interest Rates Explained

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology — how this data is sourced, computed, and verified.

Browse all → | Rankings →