CFPB Consumer Complaint Profile

First Service Residential, Nevada, LLC

What 39 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

39
Total complaints
9
Last 12 months
97.4%
Timely response
8
States affected

The verdict

First Service Residential, Nevada, LLC ranks #2075 of 3,848 financial companies by CFPB complaint volume, with 39 complaints on record. It answers 97.4% of complaints on time — above the 93% median for companies with 100+ complaints.

#2075
of 3,848 companies by volume
97.4%
answered on time
Debt collection
most-complained product
8
states with complaints
First Service Residential, Nevada, LLC timely response rate 97.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other debt 21
Debt collection — Other (i.e. phone, health club, etc.) 7
Debt collection — Mortgage debt 4
Debt collection — I do not know 3
Mortgage — FHA mortgage 1
Debt or credit management — Mortgage modification or foreclosure avoidance 1
Debt collection — Mortgage 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1

Top Issues

1.Took or threatened to take negative or legal action 13
2.False statements or representation 8
3.Attempts to collect debt not owed 5
4.Cont'd attempts collect debt not owed 4
5.Taking/threatening an illegal action 2
6.Written notification about debt 2
7.Applying for a mortgage or refinancing an existing mortgage 1
8.Disclosure verification of debt 1
9.Charged upfront or unexpected fees 1
10.Communication tactics 1

Complaints by Year

Year Complaints
2014 2
2015 4
2016 3
2018 1
2019 5
2020 1
2022 4
2023 7
2025 10
2026 2

Complaints by State (Top 15)

Nevada 27
California 4
New Jersey 2
Texas 1
Connecticut 1
Minnesota 1
Florida 1
Missouri 1

Company Responses

Closed with explanation 35
Closed with monetary relief 3
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for First Service Residential, Nevada, LLC

The CFPB Consumer Complaint Database has logged 39 complaints against First Service Residential, Nevada, LLC overall, with 9 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

First Service Residential, Nevada, LLC's timely response rate stands at 97.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 33.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 10.3% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does First Service Residential, Nevada, LLC have?

First Service Residential, Nevada, LLC has 39 total consumer complaints filed with the CFPB, with 9 filed in the last 12 months.

Does First Service Residential, Nevada, LLC respond to complaints on time?

First Service Residential, Nevada, LLC has a 97.4% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for First Service Residential, Nevada, LLC?

The most complained-about product for First Service Residential, Nevada, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with First Service Residential, Nevada, LLC?

The most common issue reported by consumers about First Service Residential, Nevada, LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against First Service Residential, Nevada, LLC?

You can file a complaint against First Service Residential, Nevada, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about First Service Residential, Nevada, LLC?

Consumers in 8 states and territories have filed complaints about First Service Residential, Nevada, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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