CFPB Consumer Complaint Profile
Flat Six Holdings Inc.
Consumers have filed 14 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 1
- Last 12 months
- 57.1%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Flat Six Holdings Inc. sits at #3314, with 14 complaints logged. It posts a 57.1% on-time response rate, the 4th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 57.1%
- on time (4th pctile)
- Payday loan, title l…
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Flat Six Holdings Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
57.1% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 3 |
| 2020 | 4 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Flat Six Holdings Inc.
Flat Six Holdings Inc. carries 14 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Flat Six Holdings Inc. posts a 57.1% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Flat Six Holdings Inc. have?
Flat Six Holdings Inc. has 14 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Flat Six Holdings Inc. respond to complaints on time?
CFPB complaints against Flat Six Holdings Inc. draw a 57.1% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Flat Six Holdings Inc.?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against Flat Six Holdings Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Flat Six Holdings Inc.?
Consumers most often cite "Charged fees or interest you didn't expect" when complaining about Flat Six Holdings Inc.; the full issue list with counts is above.
How do I file a complaint against Flat Six Holdings Inc.?
You can file a complaint against Flat Six Holdings Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Flat Six Holdings Inc.?
The CFPB has recorded complaints against Flat Six Holdings Inc. from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.