CFPB Consumer Complaint Profile
FourLeaf Federal Credit Union
What 497 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 497
- Total complaints
- Above average
- 234
- Last 12 months
- 99.8%
- Timely response
- Top decile
- 28
- States affected
The verdict
FourLeaf Federal Credit Union ranks #513 of 3,843 financial companies by CFPB complaint volume, with 497 complaints on record. It posts a 99.8% on-time response rate, the 79th percentile among companies with 100+ complaints.
- #513
- of 3,843 companies by volume
- 99.8%
- on time (79th pctile)
- Checking or savings …
- most-complained product
- 28
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
FourLeaf Federal Credit Union vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.8% Top 21% higher than 79% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 94 in 2024 to 230 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 51 |
| 2023 | 82 |
| 2024 | 94 |
| 2025 | 230 |
| 2026year in progress | 40 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for FourLeaf Federal Credit Union
The CFPB Consumer Complaint Database has logged 497 complaints against FourLeaf Federal Credit Union overall, with 234 of those filed in the trailing 12 months. Reports have come from consumers in 28 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, FourLeaf Federal Credit Union posts a 99.8% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does FourLeaf Federal Credit Union have?
FourLeaf Federal Credit Union has 497 total consumer complaints filed with the CFPB, with 234 filed in the last 12 months.
Does FourLeaf Federal Credit Union respond to complaints on time?
CFPB complaints against FourLeaf Federal Credit Union draw a 99.8% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for FourLeaf Federal Credit Union?
Among all products tied to FourLeaf Federal Credit Union, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with FourLeaf Federal Credit Union?
Consumers most often cite "Trouble during payment process" when complaining about FourLeaf Federal Credit Union; the full issue list with counts is above.
How do I file a complaint against FourLeaf Federal Credit Union?
You can file a complaint against FourLeaf Federal Credit Union directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about FourLeaf Federal Credit Union?
The CFPB has recorded complaints against FourLeaf Federal Credit Union from 28 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.