CFPB Consumer Complaint Profile
Foxstar Energy Resources LLC DBA Federal Student Loans Council
Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 3
- Last 12 months
- 37.5%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Foxstar Energy Resources LLC DBA Federal Student Loans Council has accumulated 16 complaints, placing it #3154 by volume. On-time replies land at 37.5%, the 2nd percentile for the 100+ complaint peer group.
- #3154
- of 3,843 companies by volume
- 37.5%
- on time (2nd pctile)
- Student loan
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Foxstar Energy Resources LLC DBA Federal Student Loans Council vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
37.5% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 6 |
| 2022 | 1 |
| 2023 | 4 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Foxstar Energy Resources LLC DBA Federal Student Loans Council
Foxstar Energy Resources LLC DBA Federal Student Loans Council carries 16 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Foxstar Energy Resources LLC DBA Federal Student Loans Council posts a 37.5% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Foxstar Energy Resources LLC DBA Federal Student Loans Council have?
Foxstar Energy Resources LLC DBA Federal Student Loans Council has 16 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Foxstar Energy Resources LLC DBA Federal Student Loans Council respond to complaints on time?
Foxstar Energy Resources LLC DBA Federal Student Loans Council has a 37.5% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Foxstar Energy Resources LLC DBA Federal Student Loans Council?
The most complained-about product for Foxstar Energy Resources LLC DBA Federal Student Loans Council is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Foxstar Energy Resources LLC DBA Federal Student Loans Council?
Consumers most often cite "Dealing with your lender or servicer" when complaining about Foxstar Energy Resources LLC DBA Federal Student Loans Council; the full issue list with counts is above.
How do I file a complaint against Foxstar Energy Resources LLC DBA Federal Student Loans Council?
You can file a complaint against Foxstar Energy Resources LLC DBA Federal Student Loans Council directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Foxstar Energy Resources LLC DBA Federal Student Loans Council?
The CFPB has recorded complaints against Foxstar Energy Resources LLC DBA Federal Student Loans Council from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.