CFPB Consumer Complaint Profile

Fresno Credit Bureau

200 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

200
Total complaints
13
Last 12 months
99.5%
Timely response
19
States affected

The verdict

200 CFPB complaints put Fresno Credit Bureau at #933 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 99.5%, ahead of the 93% median among companies with 100+ complaints.

#933
of 3,848 companies by volume
99.5%
answered on time
Debt collection
most-complained product
19
states with complaints
Fresno Credit Bureau timely response rate 99.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 88
Debt collection - Medical 29
Debt collection - I do not know 29
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 22
Debt collection - Other debt 14
Debt collection - Rental debt 4
Debt collection - Other (i.e. phone, health club, etc.) 3
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Credit card debt 3
Debt collection - Credit card 1

Top Issues

1.Attempts to collect debt not owed 62
2.Written notification about debt 36
3.False statements or representation 23
4.Cont'd attempts collect debt not owed 20
5.Incorrect information on your report 14
6.Took or threatened to take negative or legal action 12
7.Disclosure verification of debt 10
8.Improper use of your report 6
9.Communication tactics 5
10.Problem with a credit reporting company's investigation into an existing problem 4

Complaints by Year

Year Complaints
2013 1
2014 10
2015 3
2016 20
2017 14
2018 20
2019 14
2020 19
2021 30
2022 23
2023 18
2024 11
2025 14
2026 3

Complaints by State (Top 15)

California 159
Washington 12
Ohio 3
Texas 3
Utah 2
Tennessee 2
South Carolina 2
Kentucky 2
Missouri 2
Georgia 2
Wyoming 1
Arizona 1
Colorado 1
Alabama 1
Pennsylvania 1

Company Responses

Closed with explanation 199
In progress 1

What the CFPB Complaint Record Shows for Fresno Credit Bureau

The CFPB Consumer Complaint Database has logged 200 complaints against Fresno Credit Bureau overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Fresno Credit Bureau's timely response rate stands at 99.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 15.4% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Fresno Credit Bureau have?

The CFPB has logged 200 complaints against Fresno Credit Bureau to date, of which 13 came in over the last 12 months.

Does Fresno Credit Bureau respond to complaints on time?

Fresno Credit Bureau's CFPB timely-response rate is 99.5%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Fresno Credit Bureau?

"Debt collection" draws more CFPB complaints against Fresno Credit Bureau than any other product - see the full breakdown above.

What is the most common complaint issue with Fresno Credit Bureau?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Fresno Credit Bureau - see all issues and counts above.

How do I file a complaint against Fresno Credit Bureau?

You can file a complaint against Fresno Credit Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fresno Credit Bureau?

Fresno Credit Bureau has drawn CFPB complaints from 19 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.