CFPB Consumer Complaint Profile
Fresno Credit Bureau
200 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 200
- Total complaints
- Above average
- 13
- Last 12 months
- 99.5%
- Timely response
- Above median
- 19
- States affected
The verdict
200 CFPB complaints put Fresno Credit Bureau at #931 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 99.5%, the 72nd percentile among companies with 100+ complaints.
- #931
- of 3,843 companies by volume
- 99.5%
- on time (72nd pctile)
- Debt collection
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Fresno Credit Bureau vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 10 |
| 2015 | 3 |
| 2016 | 20 |
| 2017 | 14 |
| 2018 | 20 |
| 2019 | 14 |
| 2020 | 19 |
| 2021 | 30 |
| 2022 | 23 |
| 2023 | 18 |
| 2024 | 11 |
| 2025 | 14 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Fresno Credit Bureau
The CFPB Consumer Complaint Database has logged 200 complaints against Fresno Credit Bureau overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Fresno Credit Bureau's timely response rate stands at 99.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 15.4% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Fresno Credit Bureau have?
The CFPB has logged 200 complaints against Fresno Credit Bureau to date, of which 13 came in over the last 12 months.
Does Fresno Credit Bureau respond to complaints on time?
Fresno Credit Bureau's CFPB timely-response rate is 99.5%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Fresno Credit Bureau?
"Debt collection" draws more CFPB complaints against Fresno Credit Bureau than any other product - see the full breakdown above.
What is the most common complaint issue with Fresno Credit Bureau?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Fresno Credit Bureau - see all issues and counts above.
How do I file a complaint against Fresno Credit Bureau?
You can file a complaint against Fresno Credit Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Fresno Credit Bureau?
Fresno Credit Bureau has drawn CFPB complaints from 19 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Fresno Credit Bureau: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.