CFPB Consumer Complaint Profile
Fulton Financial Corporation
What 420 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 420
- Total complaints
- Above average
- 69
- Last 12 months
- 99.8%
- Timely response
- Top decile
- 18
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Fulton Financial Corporation has accumulated 420 complaints, placing it #558 by volume. On-time replies land at 99.8%, the 79th percentile for the 100+ complaint peer group.
- #558
- of 3,843 companies by volume
- 99.8%
- on time (79th pctile)
- Checking or savings …
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Fulton Financial Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.8% Top 21% higher than 79% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 8 |
| 2018 | 37 |
| 2019 | 24 |
| 2020 | 33 |
| 2021 | 43 |
| 2022 | 57 |
| 2023 | 67 |
| 2024 | 66 |
| 2025 | 74 |
| 2026year in progress | 11 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Fulton Financial Corporation
Fulton Financial Corporation carries 420 complaints in the CFPB's database, 69 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. "Checking or savings account" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Fulton Financial Corporation posts a 99.8% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 12.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Fulton Financial Corporation have?
420 complaints have been filed against Fulton Financial Corporation with the CFPB overall - 69 of them in the past year.
Does Fulton Financial Corporation respond to complaints on time?
Fulton Financial Corporation's CFPB timely-response rate is 99.8%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Fulton Financial Corporation?
"Checking or savings account" draws more CFPB complaints against Fulton Financial Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Fulton Financial Corporation?
The most common issue reported by consumers about Fulton Financial Corporation is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against Fulton Financial Corporation?
You can file a complaint against Fulton Financial Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Fulton Financial Corporation?
Fulton Financial Corporation has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.