CFPB Consumer Complaint Profile
Glacier Bancorp Inc.
Consumers have filed 102 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 102
- Total complaints
- Mid-range
- 27
- Last 12 months
- 100%
- Timely response
- Top decile
- 16
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Glacier Bancorp Inc. has accumulated 102 complaints, placing it #1316 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1316
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Checking or savings …
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Glacier Bancorp Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 15 in 2024 to 27 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 2 |
| 2019 | 16 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 19 |
| 2023 | 8 |
| 2024 | 15 |
| 2025 | 27 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Glacier Bancorp Inc.
The CFPB Consumer Complaint Database has logged 102 complaints against Glacier Bancorp Inc. overall, with 27 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Glacier Bancorp Inc. posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Glacier Bancorp Inc. have?
102 complaints have been filed against Glacier Bancorp Inc. with the CFPB overall - 27 of them in the past year.
Does Glacier Bancorp Inc. respond to complaints on time?
Glacier Bancorp Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Glacier Bancorp Inc.?
Among all products tied to Glacier Bancorp Inc., "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Glacier Bancorp Inc.?
"Managing an account" is the single most frequently cited issue in complaints against Glacier Bancorp Inc. - see all issues and counts above.
How do I file a complaint against Glacier Bancorp Inc.?
You can file a complaint against Glacier Bancorp Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Glacier Bancorp Inc.?
Consumers in 16 states and territories have filed complaints about Glacier Bancorp Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.