CFPB Consumer Complaint Profile
Glenn Associates Mid-Atlantic, Inc
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 1
- Last 12 months
- 75%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Glenn Associates Mid-Atlantic, Inc sits at #3492, with 12 complaints logged. It posts a 75% on-time response rate, the 7th percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 75%
- on time (7th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Glenn Associates Mid-Atlantic, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
75% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 2 |
| 2017 | 4 |
| 2018 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Glenn Associates Mid-Atlantic, Inc
Glenn Associates Mid-Atlantic, Inc carries 12 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Glenn Associates Mid-Atlantic, Inc draw a 75% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Glenn Associates Mid-Atlantic, Inc have?
Glenn Associates Mid-Atlantic, Inc has 12 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Glenn Associates Mid-Atlantic, Inc respond to complaints on time?
Glenn Associates Mid-Atlantic, Inc's CFPB timely-response rate is 75%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Glenn Associates Mid-Atlantic, Inc?
Among all products tied to Glenn Associates Mid-Atlantic, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Glenn Associates Mid-Atlantic, Inc?
The most common issue reported by consumers about Glenn Associates Mid-Atlantic, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Glenn Associates Mid-Atlantic, Inc?
You can file a complaint against Glenn Associates Mid-Atlantic, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Glenn Associates Mid-Atlantic, Inc?
Consumers in 8 states and territories have filed complaints about Glenn Associates Mid-Atlantic, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Glenn Associates Mid-Atlantic, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.