CFPB Consumer Complaint Profile

Global Asset Management Group, Inc.

What 71 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

71
Total complaints
7
Last 12 months
47.9%
Timely response
26
States affected

The verdict

Global Asset Management Group, Inc. ranks #1554 of 3,848 financial companies by CFPB complaint volume, with 71 complaints on record. It answers 47.9% of complaints on time — below the 93% median for companies with 100+ complaints.

#1554
of 3,848 companies by volume
47.9%
answered on time
Debt collection
most-complained product
26
states with complaints
Global Asset Management Group, Inc. timely response rate 47.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 23
Debt collection — Credit card 15
Debt collection — Auto debt 10
Credit reporting or other personal consumer reports — Credit reporting 6
Debt collection — Payday loan 5
Debt collection — Other (i.e. phone, health club, etc.) 3
Debt collection — Other debt 3
Credit reporting or other personal consumer reports — Other personal consumer report 1
Debt collection — Payday loan debt 1
Debt collection — Credit card debt 1

Top Issues

1.Communication tactics 15
2.Taking/threatening an illegal action 11
3.Took or threatened to take negative or legal action 8
4.False statements or representation 8
5.Disclosure verification of debt 5
6.Improper contact or sharing of info 4
7.Incorrect information on your report 4
8.Cont'd attempts collect debt not owed 4
9.Attempts to collect debt not owed 3
10.Written notification about debt 3

Complaints by Year

Year Complaints
2014 5
2015 17
2016 12
2017 4
2018 2
2019 8
2020 9
2021 2
2022 2
2024 3
2025 3
2026 4

Complaints by State (Top 15)

California 18
Texas 9
Florida 6
North Carolina 4
Georgia 4
Illinois 3
Michigan 2
Maryland 2
Ohio 2
Pennsylvania 2
Indiana 1
Rhode Island 1
Washington 1
Arizona 1
Tennessee 1

Company Responses

Untimely response 33
Closed with explanation 24
Closed 13
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Global Asset Management Group, Inc.

The CFPB Consumer Complaint Database has logged 71 complaints against Global Asset Management Group, Inc. overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 26 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Global Asset Management Group, Inc.'s timely response rate stands at 47.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 24.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.4% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Global Asset Management Group, Inc. have?

Global Asset Management Group, Inc. has 71 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.

Does Global Asset Management Group, Inc. respond to complaints on time?

Global Asset Management Group, Inc. has a 47.9% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Global Asset Management Group, Inc.?

The most complained-about product for Global Asset Management Group, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Global Asset Management Group, Inc.?

The most common issue reported by consumers about Global Asset Management Group, Inc. is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Global Asset Management Group, Inc.?

You can file a complaint against Global Asset Management Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Global Asset Management Group, Inc.?

Consumers in 26 states and territories have filed complaints about Global Asset Management Group, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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