RentDebt Automated Collections, LLC

CFPB Consumer Complaint Profile

2,057
Total Complaints
829
Last 12 Months
99.3%
Timely Response
44
States Affected
RentDebt Automated Collections, LLC timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Rental debt 602
Debt collection — I do not know 558
Debt collection — Other debt 354
Credit reporting or other personal consumer reports — Credit reporting 289
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 119
Debt collection — Other (i.e. phone, health club, etc.) 60
Debt collection — Mortgage debt 31
Credit reporting or other personal consumer reports — Other personal consumer report 19
Debt collection — Credit card debt 10
Credit reporting 3

Top Issues

1.Attempts to collect debt not owed 661
2.Written notification about debt 341
3.False statements or representation 311
4.Incorrect information on your report 214
5.Took or threatened to take negative or legal action 186
6.Improper use of your report 102
7.Problem with a company's investigation into an existing problem 73
8.Cont'd attempts collect debt not owed 45
9.Problem with a credit reporting company's investigation into an existing problem 31
10.Communication tactics 30

Complaints by Year

Year Complaints
2013 2
2014 32
2015 22
2016 17
2017 36
2018 59
2019 71
2020 78
2021 118
2022 118
2023 184
2024 351
2025 733
2026 236

Complaints by State (Top 15)

Texas 642
Florida 263
Georgia 221
Alabama 122
North Carolina 105
Tennessee 88
Louisiana 74
California 51
South Carolina 46
Arizona 39
Illinois 32
New York 30
Virginia 25
Maryland 24
Mississippi 23

Company Responses

Closed with explanation 2,056
In progress 1

What the CFPB Complaint Record Shows for RentDebt Automated Collections, LLC

The CFPB Consumer Complaint Database has logged 2,057 complaints against RentDebt Automated Collections, LLC overall, with 829 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

RentDebt Automated Collections, LLC's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 24.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does RentDebt Automated Collections, LLC have?

RentDebt Automated Collections, LLC has 2,057 total consumer complaints filed with the CFPB, with 829 filed in the last 12 months.

Does RentDebt Automated Collections, LLC respond to complaints on time?

RentDebt Automated Collections, LLC has a 99.3% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for RentDebt Automated Collections, LLC?

The most complained-about product for RentDebt Automated Collections, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with RentDebt Automated Collections, LLC?

The most common issue reported by consumers about RentDebt Automated Collections, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against RentDebt Automated Collections, LLC?

You can file a complaint against RentDebt Automated Collections, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RentDebt Automated Collections, LLC?

Consumers in 44 states and territories have filed complaints about RentDebt Automated Collections, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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