CFPB Consumer Complaint Profile

RentDebt Automated Collections, LLC

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

2,057
Total complaints
Among the highest
829
Last 12 months
99.3%
Timely response
Above median
44
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

RentDebt Automated Collections, LLC ranks #205 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 66th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
40/100
RentDebt Automated Collections, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 24.4%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

RentDebt Automated Collections, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.3% Higher than most higher than 66% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 351 in 2024 to 733 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - Rental debt 602
Debt collection - I do not know 558
Debt collection - Other debt 354
Credit reporting or other personal consumer reports - Credit reporting 289
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 119
Debt collection - Other (i.e. phone, health club, etc.) 60
Debt collection - Mortgage debt 31
Credit reporting or other personal consumer reports - Other personal consumer report 19
Debt collection - Credit card debt 10
Credit reporting 3

Top Issues

1.Attempts to collect debt not owed 661
2.Written notification about debt 341
3.False statements or representation 311
4.Incorrect information on your report 214
5.Took or threatened to take negative or legal action 186
6.Improper use of your report 102
7.Problem with a company's investigation into an existing problem 73
8.Cont'd attempts collect debt not owed 45
9.Problem with a credit reporting company's investigation into an existing problem 31
10.Communication tactics 30

Complaints by Year

Year Complaints
2013 2
2014 32
2015 22
2016 17
2017 36
2018 59
2019 71
2020 78
2021 118
2022 118
2023 184
2024 351
2025 733
2026year in progress 236

Complaints by State (Top 15)

Texas 642
Florida 263
Georgia 221
Alabama 122
North Carolina 105
Tennessee 88
Louisiana 74
California 51
South Carolina 46
Arizona 39
Illinois 32
New York 30
Virginia 25
Maryland 24
Mississippi 23

Company Responses

Closed with explanation 2,056
In progress 1

What the CFPB Complaint Record Shows for RentDebt Automated Collections, LLC

The CFPB Consumer Complaint Database shows a nationwide complaint footprint for RentDebt Automated Collections, LLC, with consumers across the country filing against it. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for RentDebt Automated Collections, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does RentDebt Automated Collections, LLC have?

2,057 complaints have been filed against RentDebt Automated Collections, LLC with the CFPB overall - 829 of them in the past year.

Does RentDebt Automated Collections, LLC respond to complaints on time?

RentDebt Automated Collections, LLC has a 99.3% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for RentDebt Automated Collections, LLC?

The most complained-about product for RentDebt Automated Collections, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with RentDebt Automated Collections, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about RentDebt Automated Collections, LLC; the full issue list with counts is above.

How do I file a complaint against RentDebt Automated Collections, LLC?

You can file a complaint against RentDebt Automated Collections, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RentDebt Automated Collections, LLC?

RentDebt Automated Collections, LLC has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

RentDebt Automated Collections, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.