CFPB Consumer Complaint Profile
Global Credit & Collection Corporation
What 351 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 351
- Total complaints
- 20
- Last 12 months
- 89.2%
- Timely response
- 44
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Global Credit & Collection Corporation sits at #629, with 351 complaints logged. 89.2% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #629
- of 3,848 companies by volume
- 89.2%
- answered on time
- Debt collection
- most-complained product
- 44
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 20 |
| 2014 | 62 |
| 2015 | 74 |
| 2016 | 47 |
| 2017 | 25 |
| 2018 | 28 |
| 2019 | 35 |
| 2020 | 21 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 6 |
| 2024 | 5 |
| 2025 | 16 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Global Credit & Collection Corporation
Global Credit & Collection Corporation carries 351 complaints in the CFPB's database, 20 of them filed within the past 12 months. Consumers spanning 44 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
89.2% of CFPB-forwarded complaints against Global Credit & Collection Corporation get a reply inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 21.7% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 1.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Global Credit & Collection Corporation have?
The CFPB has logged 351 complaints against Global Credit & Collection Corporation to date, of which 20 came in over the last 12 months.
Does Global Credit & Collection Corporation respond to complaints on time?
Global Credit & Collection Corporation's CFPB timely-response rate is 89.2%.
What product generates the most complaints for Global Credit & Collection Corporation?
The most complained-about product for Global Credit & Collection Corporation is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Global Credit & Collection Corporation?
"Communication tactics" is the single most frequently cited issue in complaints against Global Credit & Collection Corporation - see all issues and counts above.
How do I file a complaint against Global Credit & Collection Corporation?
You can file a complaint against Global Credit & Collection Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Global Credit & Collection Corporation?
Consumers in 44 states and territories have filed complaints about Global Credit & Collection Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~351)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.