CFPB Consumer Complaint Profile
Goal Structured Solutions, LLC
Consumers have filed 510 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 510
- Total complaints
- Above average
- 259
- Last 12 months
- 99.4%
- Timely response
- Above median
- 43
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Goal Structured Solutions, LLC has accumulated 510 complaints, placing it #505 by volume. On-time replies land at 99.4%, the 69th percentile for the 100+ complaint peer group.
- #505
- of 3,843 companies by volume
- 99.4%
- on time (69th pctile)
- Student loan
- most-complained product
- 43
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Goal Structured Solutions, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 87 in 2024 to 227 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 5 |
| 2020 | 10 |
| 2021 | 20 |
| 2022 | 43 |
| 2023 | 47 |
| 2024 | 87 |
| 2025 | 227 |
| 2026year in progress | 71 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Goal Structured Solutions, LLC
The CFPB Consumer Complaint Database has logged 510 complaints against Goal Structured Solutions, LLC overall, with 259 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Goal Structured Solutions, LLC posts a 99.4% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Goal Structured Solutions, LLC have?
The CFPB has logged 510 complaints against Goal Structured Solutions, LLC to date, of which 259 came in over the last 12 months.
Does Goal Structured Solutions, LLC respond to complaints on time?
CFPB complaints against Goal Structured Solutions, LLC draw a 99.4% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Goal Structured Solutions, LLC?
Among all products tied to Goal Structured Solutions, LLC, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Goal Structured Solutions, LLC?
The most common issue reported by consumers about Goal Structured Solutions, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Goal Structured Solutions, LLC?
You can file a complaint against Goal Structured Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Goal Structured Solutions, LLC?
Consumers in 43 states and territories have filed complaints about Goal Structured Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.