CFPB Consumer Complaint Profile

Goldcar Lending Inc.

What 47 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

47
Total complaints
Mid-range
29
Last 12 months
12.8%
Timely response
Bottom decile
6
States affected

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The verdict

Goldcar Lending Inc. ranks #1895 of 3,843 financial companies by CFPB complaint volume, with 47 complaints on record. Its on-time response rate is 12.8%, the 1st percentile among companies with 100+ complaints.

#1895
of 3,843 companies by volume
12.8%
on time (1st pctile)
Vehicle loan or lease
most-complained product
6
states with complaints
F
PlainCredit Trust Score
24/100
Goldcar Lending Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 12.8%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C- 2.1%
Share of complaints closed with monetary or non-monetary relief

Goldcar Lending Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

12.8% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 6 in 2024 to 25 in 2025 (2024 → 2025).

See the full year-over-year release diff

Goldcar Lending Inc. timely response rate 12.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 13
Credit reporting or other personal consumer reports - Credit reporting 12
Debt collection - I do not know 9
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Debt collection - Auto debt 5
Vehicle loan or lease - Lease 2

Top Issues

1.Incorrect information on your report 13
2.Took or threatened to take negative or legal action 8
3.Repossession 8
4.Managing the loan or lease 4
5.False statements or representation 3
6.Improper use of your report 3
7.Attempts to collect debt not owed 2
8.Credit monitoring or identity theft protection services 2
9.Problem with a company's investigation into an existing problem 2
10.Struggling to pay your loan 1

Complaints by Year

Year Complaints
2018 3
2020 3
2021 1
2022 1
2023 3
2024 6
2025 25
2026year in progress 5

Complaints by State (Top 15)

Georgia 25
Alabama 18
Virginia 1
Pennsylvania 1
Florida 1
Texas 1

Company Responses

Untimely response 38
Closed with explanation 8
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Goldcar Lending Inc.

47 complaints against Goldcar Lending Inc. appear in the CFPB record, including 29 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Goldcar Lending Inc. draw a 12.8% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.1% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Goldcar Lending Inc. have?

The CFPB has logged 47 complaints against Goldcar Lending Inc. to date, of which 29 came in over the last 12 months.

Does Goldcar Lending Inc. respond to complaints on time?

Goldcar Lending Inc.'s CFPB timely-response rate is 12.8%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Goldcar Lending Inc.?

Among all products tied to Goldcar Lending Inc., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Goldcar Lending Inc.?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Goldcar Lending Inc. - see all issues and counts above.

How do I file a complaint against Goldcar Lending Inc.?

You can file a complaint against Goldcar Lending Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Goldcar Lending Inc.?

Consumers in 6 states and territories have filed complaints about Goldcar Lending Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026