CFPB Consumer Complaint Profile
Gordon & Wong Law Group, P.C.
13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 1
- Last 12 months
- 53.8%
- Timely response
- Bottom decile
- 1
- States affected
The verdict
Gordon & Wong Law Group, P.C. ranks #3408 of 3,843 financial companies by CFPB complaint volume, with 13 complaints on record. On-time replies land at 53.8%, the 3rd percentile for the 100+ complaint peer group.
- #3408
- of 3,843 companies by volume
- 53.8%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 1
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Gordon & Wong Law Group, P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
53.8% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 3 |
| 2016 | 1 |
| 2018 | 3 |
| 2019 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gordon & Wong Law Group, P.C.
Gordon & Wong Law Group, P.C. carries 13 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 1 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Disclosure verification of debt," a reasonable starting point for understanding recurring friction.
Gordon & Wong Law Group, P.C.'s timely response rate stands at 53.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 12.5% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gordon & Wong Law Group, P.C. have?
13 complaints have been filed against Gordon & Wong Law Group, P.C. with the CFPB overall - 1 of them in the past year.
Does Gordon & Wong Law Group, P.C. respond to complaints on time?
Gordon & Wong Law Group, P.C.'s CFPB timely-response rate is 53.8%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Gordon & Wong Law Group, P.C.?
The most complained-about product for Gordon & Wong Law Group, P.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Gordon & Wong Law Group, P.C.?
"Disclosure verification of debt" is the single most frequently cited issue in complaints against Gordon & Wong Law Group, P.C. - see all issues and counts above.
How do I file a complaint against Gordon & Wong Law Group, P.C.?
You can file a complaint against Gordon & Wong Law Group, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Gordon & Wong Law Group, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.