CFPB Consumer Complaint Profile
Grandview Financial Services Inc.
44 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 17
- Last 12 months
- 100%
- Timely response
- Top decile
- 1
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Grandview Financial Services Inc. sits at #1948, with 44 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1948
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Vehicle loan or lease
- most-complained product
- 1
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Grandview Financial Services Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 3 in 2024 to 16 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 9 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 16 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Grandview Financial Services Inc.
The CFPB Consumer Complaint Database has logged 44 complaints against Grandview Financial Services Inc. overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Grandview Financial Services Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Grandview Financial Services Inc. have?
Grandview Financial Services Inc. has 44 total consumer complaints filed with the CFPB, with 17 filed in the last 12 months.
Does Grandview Financial Services Inc. respond to complaints on time?
Grandview Financial Services Inc. has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Grandview Financial Services Inc.?
The most complained-about product for Grandview Financial Services Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with Grandview Financial Services Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Grandview Financial Services Inc.; the full issue list with counts is above.
How do I file a complaint against Grandview Financial Services Inc.?
You can file a complaint against Grandview Financial Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.