CFPB Consumer Complaint Profile

Granite Edvance Corporation

94 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

94
Total complaints
Mid-range
5
Last 12 months
98.9%
Timely response
Above median
26
States affected

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The verdict

Granite Edvance Corporation ranks #1365 of 3,843 financial companies by CFPB complaint volume, with 94 complaints on record. On-time replies land at 98.9%, the 59th percentile for the 100+ complaint peer group.

#1365
of 3,843 companies by volume
98.9%
on time (59th pctile)
Credit reporting, cr…
most-complained product
26
states with complaints
D
PlainCredit Trust Score
45/100
Granite Edvance Corporation · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 98.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Granite Edvance Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.9% Higher than most higher than 59% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Granite Edvance Corporation timely response rate 98.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 33
Student loan - Federal student loan servicing 29
Student loan - Private student loan 15
Credit reporting or other personal consumer reports - Credit reporting 8
Debt collection - I do not know 3
Credit card or prepaid card - General-purpose credit card or charge card 2
Debt collection - Private student loan debt 1
Debt collection - Federal student loan debt 1
Debt collection - Other debt 1
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Incorrect information on your report 27
2.Problem with a credit reporting company's investigation into an existing problem 21
3.Dealing with your lender or servicer 18
4.Struggling to repay your loan 9
5.Improper use of your report 5
6.Attempts to collect debt not owed 4
7.Getting a loan 3
8.Problem with a company's investigation into an existing problem 2
9.False statements or representation 2
10.Problem with fraud alerts or security freezes 1

Complaints by Year

Year Complaints
2020 27
2021 39
2022 11
2023 2
2024 8
2025 6
2026year in progress 1

Complaints by State (Top 15)

Massachusetts 15
New Hampshire 10
Texas 8
California 7
Florida 7
New York 7
New Jersey 6
Ohio 5
Pennsylvania 5
Georgia 3
Oregon 3
Virginia 2
North Carolina 2
Maryland 2
Rhode Island 1

Company Responses

Closed with explanation 94

What the CFPB Complaint Record Shows for Granite Edvance Corporation

94 complaints against Granite Edvance Corporation appear in the CFPB record, including 5 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Granite Edvance Corporation's timely response rate stands at 98.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Granite Edvance Corporation have?

Granite Edvance Corporation has 94 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Granite Edvance Corporation respond to complaints on time?

Granite Edvance Corporation's CFPB timely-response rate is 98.9%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Granite Edvance Corporation?

The most complained-about product for Granite Edvance Corporation is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Granite Edvance Corporation?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Granite Edvance Corporation - see all issues and counts above.

How do I file a complaint against Granite Edvance Corporation?

You can file a complaint against Granite Edvance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Granite Edvance Corporation?

Granite Edvance Corporation has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026