CFPB Consumer Complaint Profile
Grant & Weber
What 752 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 752
- Total complaints
- 48
- Last 12 months
- 98.7%
- Timely response
- 42
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Grant & Weber sits at #396, with 752 complaints logged. 98.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #396
- of 3,848 companies by volume
- 98.7%
- answered on time
- Debt collection
- most-complained product
- 42
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 42 |
| 2014 | 74 |
| 2015 | 50 |
| 2016 | 59 |
| 2017 | 73 |
| 2018 | 71 |
| 2019 | 68 |
| 2020 | 44 |
| 2021 | 87 |
| 2022 | 56 |
| 2023 | 27 |
| 2024 | 40 |
| 2025 | 52 |
| 2026 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Grant & Weber
752 complaints against Grant & Weber appear in the CFPB record, including 48 from the trailing year. The 42 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
98.7% of CFPB-forwarded complaints against Grant & Weber get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 25.9% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Grant & Weber have?
The CFPB has logged 752 complaints against Grant & Weber to date, of which 48 came in over the last 12 months.
Does Grant & Weber respond to complaints on time?
Grant & Weber has a 98.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Grant & Weber?
The most complained-about product for Grant & Weber is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Grant & Weber?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Grant & Weber; the full issue list with counts is above.
How do I file a complaint against Grant & Weber?
You can file a complaint against Grant & Weber directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Grant & Weber?
Consumers in 42 states and territories have filed complaints about Grant & Weber with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~752)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.