CFPB Consumer Complaint Profile
Greene & Cooper Collections LLC
Consumers have filed 40 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 40
- Total complaints
- Mid-range
- 0
- Last 12 months
- 90%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
40 CFPB complaints put Greene & Cooper Collections LLC at #2046 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 90%, the 18th percentile among companies with 100+ complaints.
- #2046
- of 3,843 companies by volume
- 90%
- on time (18th pctile)
- Debt collection
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greene & Cooper Collections LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 8 |
| 2016 | 5 |
| 2017 | 6 |
| 2018 | 10 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greene & Cooper Collections LLC
The CFPB Consumer Complaint Database has logged 40 complaints against Greene & Cooper Collections LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Disclosure verification of debt," a reasonable starting point for understanding recurring friction.
Greene & Cooper Collections LLC's timely response rate stands at 90%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 23.1% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greene & Cooper Collections LLC have?
Greene & Cooper Collections LLC has 40 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Greene & Cooper Collections LLC respond to complaints on time?
Greene & Cooper Collections LLC's CFPB timely-response rate is 90%.
What product generates the most complaints for Greene & Cooper Collections LLC?
The most complained-about product for Greene & Cooper Collections LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Greene & Cooper Collections LLC?
"Disclosure verification of debt" is the single most frequently cited issue in complaints against Greene & Cooper Collections LLC - see all issues and counts above.
How do I file a complaint against Greene & Cooper Collections LLC?
You can file a complaint against Greene & Cooper Collections LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greene & Cooper Collections LLC?
Consumers in 7 states and territories have filed complaints about Greene & Cooper Collections LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Greene & Cooper Collections LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (23.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.