CFPB Consumer Complaint Profile
Greenlight Financial Technology, Inc
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 11
- Last 12 months
- 85.7%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
Greenlight Financial Technology, Inc ranks #2422 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 13th percentile in the 100+ complaint peer group.
- Checking or savings …
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greenlight Financial Technology, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85.7% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 4 |
| 2024 | 11 |
| 2025 | 10 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greenlight Financial Technology, Inc
Greenlight Financial Technology, Inc draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Greenlight Financial Technology, Inc have?
The CFPB has logged 28 complaints against Greenlight Financial Technology, Inc to date, of which 11 came in over the last 12 months.
Does Greenlight Financial Technology, Inc respond to complaints on time?
Greenlight Financial Technology, Inc has a 85.7% timely response rate to CFPB complaints.
What product generates the most complaints for Greenlight Financial Technology, Inc?
The most complained-about product for Greenlight Financial Technology, Inc is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Greenlight Financial Technology, Inc?
The most common issue reported by consumers about Greenlight Financial Technology, Inc is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against Greenlight Financial Technology, Inc?
You can file a complaint against Greenlight Financial Technology, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greenlight Financial Technology, Inc?
Greenlight Financial Technology, Inc has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.