CFPB Consumer Complaint Profile
Greenlight Financial Technology, Inc
Behind the 28 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 11
- Last 12 months
- 85.7%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
Greenlight Financial Technology, Inc ranks #2422 of 3,843 financial companies by CFPB complaint volume, with 28 complaints on record. On-time replies land at 85.7%, the 13th percentile for the 100+ complaint peer group.
- #2422
- of 3,843 companies by volume
- 85.7%
- on time (13th pctile)
- Checking or savings …
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greenlight Financial Technology, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85.7% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 4 |
| 2024 | 11 |
| 2025 | 10 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greenlight Financial Technology, Inc
Greenlight Financial Technology, Inc carries 28 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Greenlight Financial Technology, Inc's timely response rate stands at 85.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greenlight Financial Technology, Inc have?
The CFPB has logged 28 complaints against Greenlight Financial Technology, Inc to date, of which 11 came in over the last 12 months.
Does Greenlight Financial Technology, Inc respond to complaints on time?
Greenlight Financial Technology, Inc has a 85.7% timely response rate to CFPB complaints.
What product generates the most complaints for Greenlight Financial Technology, Inc?
The most complained-about product for Greenlight Financial Technology, Inc is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Greenlight Financial Technology, Inc?
The most common issue reported by consumers about Greenlight Financial Technology, Inc is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against Greenlight Financial Technology, Inc?
You can file a complaint against Greenlight Financial Technology, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greenlight Financial Technology, Inc?
Greenlight Financial Technology, Inc has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.