CFPB Consumer Complaint Profile
Gulf Coast Collection Bureau, Inc.
379 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 379
- Total complaints
- Above average
- 43
- Last 12 months
- 98.9%
- Timely response
- Above median
- 28
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Gulf Coast Collection Bureau, Inc. sits at #593, with 379 complaints logged. It posts a 98.9% on-time response rate, the 59th percentile among companies with 100+ complaints.
- #593
- of 3,843 companies by volume
- 98.9%
- on time (59th pctile)
- Debt collection
- most-complained product
- 28
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Gulf Coast Collection Bureau, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.9% Higher than most higher than 59% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 38 in 2024 to 49 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 26 |
| 2015 | 25 |
| 2016 | 72 |
| 2017 | 32 |
| 2018 | 15 |
| 2019 | 15 |
| 2020 | 21 |
| 2021 | 27 |
| 2022 | 26 |
| 2023 | 24 |
| 2024 | 38 |
| 2025 | 49 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gulf Coast Collection Bureau, Inc.
The CFPB Consumer Complaint Database has logged 379 complaints against Gulf Coast Collection Bureau, Inc. overall, with 43 of those filed in the trailing 12 months. Reports have come from consumers in 28 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Gulf Coast Collection Bureau, Inc.'s timely response rate stands at 98.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 32.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gulf Coast Collection Bureau, Inc. have?
The CFPB has logged 379 complaints against Gulf Coast Collection Bureau, Inc. to date, of which 43 came in over the last 12 months.
Does Gulf Coast Collection Bureau, Inc. respond to complaints on time?
Gulf Coast Collection Bureau, Inc.'s CFPB timely-response rate is 98.9%. That is a strong response record by CFPB standards.
What product generates the most complaints for Gulf Coast Collection Bureau, Inc.?
Among all products tied to Gulf Coast Collection Bureau, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Gulf Coast Collection Bureau, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Gulf Coast Collection Bureau, Inc. - see all issues and counts above.
How do I file a complaint against Gulf Coast Collection Bureau, Inc.?
You can file a complaint against Gulf Coast Collection Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Gulf Coast Collection Bureau, Inc.?
The CFPB has recorded complaints against Gulf Coast Collection Bureau, Inc. from 28 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Gulf Coast Collection Bureau, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (32.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.