CFPB Consumer Complaint Profile

H. Kent Hollins, Attorney at Law, P.A

Consumers have filed 43 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

43
Total complaints
Mid-range
0
Last 12 months
97.7%
Timely response
Below median
15
States affected

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The verdict

43 CFPB complaints put H. Kent Hollins, Attorney at Law, P.A at #1975 out of 3,843 financial companies ranked by complaint volume. It posts a 97.7% on-time response rate, the 45th percentile among companies with 100+ complaints.

#1975
of 3,843 companies by volume
97.7%
on time (45th pctile)
Debt collection
most-complained product
15
states with complaints
D
PlainCredit Trust Score
45/100
H. Kent Hollins, Attorney at Law, P.A · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.7%
Share of complaints answered within the CFPB response window
Dispute Rate C- 15.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

H. Kent Hollins, Attorney at Law, P.A vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.7% Around the middle higher than 45% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

H. Kent Hollins, Attorney at Law, P.A timely response rate 97.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 14
Debt collection - Other (i.e. phone, health club, etc.) 9
Debt collection - I do not know 8
Debt collection - Medical 7
Debt collection - Medical debt 3
Debt collection - Credit card debt 1
Debt collection - Auto debt 1

Top Issues

1.Took or threatened to take negative or legal action 10
2.Cont'd attempts collect debt not owed 7
3.False statements or representation 6
4.Communication tactics 5
5.Disclosure verification of debt 3
6.Taking/threatening an illegal action 3
7.Attempts to collect debt not owed 3
8.Written notification about debt 3
9.Improper contact or sharing of info 2
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2014 3
2015 6
2016 7
2017 9
2018 4
2019 9
2020 5

Complaints by State (Top 15)

Kansas 20
Georgia 4
Missouri 3
Ohio 2
Iowa 2
California 2
Texas 2
Wisconsin 1
Indiana 1
Maryland 1
Utah 1
Illinois 1
Alabama 1
Nebraska 1
Michigan 1

Company Responses

Closed with explanation 43

What the CFPB Complaint Record Shows for H. Kent Hollins, Attorney at Law, P.A

43 complaints against H. Kent Hollins, Attorney at Law, P.A appear in the CFPB record, including 0 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against H. Kent Hollins, Attorney at Law, P.A draw a 97.7% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 15% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does H. Kent Hollins, Attorney at Law, P.A have?

H. Kent Hollins, Attorney at Law, P.A has 43 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does H. Kent Hollins, Attorney at Law, P.A respond to complaints on time?

H. Kent Hollins, Attorney at Law, P.A's CFPB timely-response rate is 97.7%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for H. Kent Hollins, Attorney at Law, P.A?

The most complained-about product for H. Kent Hollins, Attorney at Law, P.A is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with H. Kent Hollins, Attorney at Law, P.A?

Consumers most often cite "Took or threatened to take negative or legal action" when complaining about H. Kent Hollins, Attorney at Law, P.A; the full issue list with counts is above.

How do I file a complaint against H. Kent Hollins, Attorney at Law, P.A?

You can file a complaint against H. Kent Hollins, Attorney at Law, P.A directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about H. Kent Hollins, Attorney at Law, P.A?

The CFPB has recorded complaints against H. Kent Hollins, Attorney at Law, P.A from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for H. Kent Hollins, Attorney at Law, P.A: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026