CFPB Consumer Complaint Profile

Health Services Asset Management, LLC.

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

28
Total complaints
Mid-range
0
Last 12 months
71.4%
Timely response
Bottom decile
8
States affected

The verdict

By CFPB complaint volume, Health Services Asset Management, LLC. is #2422 out of 3,843 financial companies. For answering complaints on time it stands at the 6th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
WA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
28/100
Health Services Asset Management, LLC. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 71.4%
Share of complaints answered within the CFPB response window
Dispute Rate C- 15.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Health Services Asset Management, LLC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

71.4% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical 16
Debt collection - Medical debt 4
Debt collection - I do not know 3
Debt collection - Other (i.e. phone, health club, etc.) 2
Credit reporting 1
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - Other debt 1

Top Issues

1.Cont'd attempts collect debt not owed 8
2.Disclosure verification of debt 7
3.Communication tactics 5
4.False statements or representation 2
5.Incorrect information on credit report 1
6.Incorrect information on your report 1
7.Taking/threatening an illegal action 1
8.Threatened to contact someone or share information improperly 1
9.Attempts to collect debt not owed 1
10.Written notification about debt 1

Complaints by Year

Year Complaints
2013 3
2014 3
2015 6
2016 6
2017 5
2018 1
2019 1
2020 1
2023 1
2025 1

Complaints by State (Top 15)

Washington 13
California 5
Alaska 4
Montana 2
Utah 1
Oregon 1
New Mexico 1
Colorado 1

Company Responses

Closed with explanation 23
Closed 3
Untimely response 2

What the CFPB Complaint Record Shows for Health Services Asset Management, LLC.

Health Services Asset Management, LLC. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is far under the 95% benchmark, a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Health Services Asset Management, LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Health Services Asset Management, LLC. have?

28 complaints have been filed against Health Services Asset Management, LLC. with the CFPB overall - 0 of them in the past year.

Does Health Services Asset Management, LLC. respond to complaints on time?

Health Services Asset Management, LLC. has a 71.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Health Services Asset Management, LLC.?

The most complained-about product for Health Services Asset Management, LLC. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Health Services Asset Management, LLC.?

The most common issue reported by consumers about Health Services Asset Management, LLC. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Health Services Asset Management, LLC.?

You can file a complaint against Health Services Asset Management, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Health Services Asset Management, LLC.?

Health Services Asset Management, LLC. has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Health Services Asset Management, LLC.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.