CFPB Consumer Complaint Profile

Healthcare Management, LLC

What 73 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

73
Total complaints
11
Last 12 months
98.6%
Timely response
17
States affected

The verdict

Healthcare Management, LLC ranks #1526 of 3,848 financial companies by CFPB complaint volume, with 73 complaints on record. It answers 98.6% of complaints on time — above the 93% median for companies with 100+ complaints.

#1526
of 3,848 companies by volume
98.6%
answered on time
Debt collection
most-complained product
17
states with complaints
Healthcare Management, LLC timely response rate 98.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Medical debt 38
Debt collection — I do not know 14
Debt collection — Medical 12
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 3
Debt collection — Other (i.e. phone, health club, etc.) 2
Credit reporting or other personal consumer reports — Credit reporting 2
Credit reporting 1
Debt collection — Other debt 1

Top Issues

1.Attempts to collect debt not owed 21
2.Written notification about debt 12
3.Took or threatened to take negative or legal action 8
4.Communication tactics 8
5.Cont'd attempts collect debt not owed 7
6.False statements or representation 4
7.Disclosure verification of debt 4
8.Incorrect information on your report 2
9.Problem with a credit reporting company's investigation into an existing problem 2
10.Taking/threatening an illegal action 2

Complaints by Year

Year Complaints
2013 1
2014 5
2015 5
2016 5
2017 5
2018 8
2019 2
2020 2
2021 4
2022 6
2023 10
2024 7
2025 10
2026 3

Complaints by State (Top 15)

Colorado 46
Missouri 4
Texas 4
California 3
Wisconsin 2
Florida 2
Idaho 1
Oklahoma 1
South Carolina 1
Washington 1
North Carolina 1
Oregon 1
Arizona 1
Minnesota 1
Utah 1

Company Responses

Closed with explanation 71
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Healthcare Management, LLC

The CFPB Consumer Complaint Database has logged 73 complaints against Healthcare Management, LLC overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Healthcare Management, LLC's timely response rate stands at 98.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 33.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 2.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Healthcare Management, LLC have?

Healthcare Management, LLC has 73 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does Healthcare Management, LLC respond to complaints on time?

Healthcare Management, LLC has a 98.6% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Healthcare Management, LLC?

The most complained-about product for Healthcare Management, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Healthcare Management, LLC?

The most common issue reported by consumers about Healthcare Management, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Healthcare Management, LLC?

You can file a complaint against Healthcare Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Healthcare Management, LLC?

Consumers in 17 states and territories have filed complaints about Healthcare Management, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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