CFPB Consumer Complaint Profile
Healthcare Receivables Group, Inc.
Behind the 106 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 106
- Total complaints
- Mid-range
- 0
- Last 12 months
- 88.7%
- Timely response
- Bottom quartile
- 13
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Healthcare Receivables Group, Inc. sits at #1289, with 106 complaints logged. Its on-time response rate is 88.7%, the 16th percentile among companies with 100+ complaints.
- #1289
- of 3,843 companies by volume
- 88.7%
- on time (16th pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Healthcare Receivables Group, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.7% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 29 in 2022 to 1 in 2023 (2022 → 2023).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 10 |
| 2018 | 8 |
| 2019 | 15 |
| 2020 | 10 |
| 2021 | 20 |
| 2022 | 29 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Healthcare Receivables Group, Inc.
Healthcare Receivables Group, Inc. carries 106 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Healthcare Receivables Group, Inc.'s timely response rate stands at 88.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 5.6% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.8% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Healthcare Receivables Group, Inc. have?
The CFPB has logged 106 complaints against Healthcare Receivables Group, Inc. to date, of which 0 came in over the last 12 months.
Does Healthcare Receivables Group, Inc. respond to complaints on time?
CFPB complaints against Healthcare Receivables Group, Inc. draw a 88.7% timely-response rate inside the expected window.
What product generates the most complaints for Healthcare Receivables Group, Inc.?
"Debt collection" draws more CFPB complaints against Healthcare Receivables Group, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Healthcare Receivables Group, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Healthcare Receivables Group, Inc. - see all issues and counts above.
How do I file a complaint against Healthcare Receivables Group, Inc.?
You can file a complaint against Healthcare Receivables Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Healthcare Receivables Group, Inc.?
The CFPB has recorded complaints against Healthcare Receivables Group, Inc. from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Healthcare Receivables Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (5.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.