CFPB Consumer Complaint Profile
Hillcrest Davidson & Associates
501 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 501
- Total complaints
- 78
- Last 12 months
- 89.2%
- Timely response
- 43
- States affected
The verdict
501 CFPB complaints put Hillcrest Davidson & Associates at #510 out of 3,848 financial companies ranked by complaint volume. 89.2% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #510
- of 3,848 companies by volume
- 89.2%
- answered on time
- Debt collection
- most-complained product
- 43
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 47 |
| 2015 | 38 |
| 2016 | 53 |
| 2017 | 36 |
| 2018 | 35 |
| 2019 | 39 |
| 2020 | 41 |
| 2021 | 38 |
| 2022 | 20 |
| 2023 | 26 |
| 2024 | 37 |
| 2025 | 65 |
| 2026 | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Hillcrest Davidson & Associates
The CFPB Consumer Complaint Database has logged 501 complaints against Hillcrest Davidson & Associates overall, with 78 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Hillcrest Davidson & Associates's timely response rate stands at 89.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 14.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Hillcrest Davidson & Associates have?
Hillcrest Davidson & Associates has 501 total consumer complaints filed with the CFPB, with 78 filed in the last 12 months.
Does Hillcrest Davidson & Associates respond to complaints on time?
Hillcrest Davidson & Associates's CFPB timely-response rate is 89.2%.
What product generates the most complaints for Hillcrest Davidson & Associates?
The most complained-about product for Hillcrest Davidson & Associates is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Hillcrest Davidson & Associates?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Hillcrest Davidson & Associates; the full issue list with counts is above.
How do I file a complaint against Hillcrest Davidson & Associates?
You can file a complaint against Hillcrest Davidson & Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Hillcrest Davidson & Associates?
Consumers in 43 states and territories have filed complaints about Hillcrest Davidson & Associates with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~501)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.