CFPB Consumer Complaint Profile
Hillcrest Davidson & Associates
501 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 501
- Total complaints
- Above average
- 78
- Last 12 months
- 89.2%
- Timely response
- Bottom quartile
- 43
- States affected
The verdict
501 CFPB complaints put Hillcrest Davidson & Associates at #509 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 89.2%, the 17th percentile for the 100+ complaint peer group.
- #509
- of 3,843 companies by volume
- 89.2%
- on time (17th pctile)
- Debt collection
- most-complained product
- 43
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Hillcrest Davidson & Associates vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.2% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 37 in 2024 to 65 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 47 |
| 2015 | 38 |
| 2016 | 53 |
| 2017 | 36 |
| 2018 | 35 |
| 2019 | 39 |
| 2020 | 41 |
| 2021 | 38 |
| 2022 | 20 |
| 2023 | 26 |
| 2024 | 37 |
| 2025 | 65 |
| 2026year in progress | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Hillcrest Davidson & Associates
The CFPB Consumer Complaint Database has logged 501 complaints against Hillcrest Davidson & Associates overall, with 78 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Hillcrest Davidson & Associates's timely response rate stands at 89.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 14.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Hillcrest Davidson & Associates have?
Hillcrest Davidson & Associates has 501 total consumer complaints filed with the CFPB, with 78 filed in the last 12 months.
Does Hillcrest Davidson & Associates respond to complaints on time?
Hillcrest Davidson & Associates's CFPB timely-response rate is 89.2%.
What product generates the most complaints for Hillcrest Davidson & Associates?
The most complained-about product for Hillcrest Davidson & Associates is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Hillcrest Davidson & Associates?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Hillcrest Davidson & Associates; the full issue list with counts is above.
How do I file a complaint against Hillcrest Davidson & Associates?
You can file a complaint against Hillcrest Davidson & Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Hillcrest Davidson & Associates?
Consumers in 43 states and territories have filed complaints about Hillcrest Davidson & Associates with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Hillcrest Davidson & Associates: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.