CFPB Consumer Complaint Profile
Independent Dealers' Advantage, LLC
35 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 35
- Total complaints
- Mid-range
- 14
- Last 12 months
- 82.9%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
35 CFPB complaints put Independent Dealers' Advantage, LLC at #2180 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 82.9%, the 11th percentile for the 100+ complaint peer group.
- #2180
- of 3,843 companies by volume
- 82.9%
- on time (11th pctile)
- Vehicle loan or lease
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Independent Dealers' Advantage, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
82.9% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 5 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 3 |
| 2024 | 2 |
| 2025 | 11 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Independent Dealers' Advantage, LLC
The CFPB Consumer Complaint Database has logged 35 complaints against Independent Dealers' Advantage, LLC overall, with 14 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Independent Dealers' Advantage, LLC draw a 82.9% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 5.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Independent Dealers' Advantage, LLC have?
35 complaints have been filed against Independent Dealers' Advantage, LLC with the CFPB overall - 14 of them in the past year.
Does Independent Dealers' Advantage, LLC respond to complaints on time?
Independent Dealers' Advantage, LLC's CFPB timely-response rate is 82.9%.
What product generates the most complaints for Independent Dealers' Advantage, LLC?
"Vehicle loan or lease" draws more CFPB complaints against Independent Dealers' Advantage, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Independent Dealers' Advantage, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Independent Dealers' Advantage, LLC - see all issues and counts above.
How do I file a complaint against Independent Dealers' Advantage, LLC?
You can file a complaint against Independent Dealers' Advantage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Independent Dealers' Advantage, LLC?
The CFPB has recorded complaints against Independent Dealers' Advantage, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Independent Dealers' Advantage, LLC have?
35 complaints have been filed against Independent Dealers' Advantage, LLC with the CFPB overall - 14 of them in the past year.
Does Independent Dealers' Advantage, LLC respond to complaints on time?
Independent Dealers' Advantage, LLC's CFPB timely-response rate is 82.9%.
What product generates the most complaints for Independent Dealers' Advantage, LLC?
"Vehicle loan or lease" draws more CFPB complaints against Independent Dealers' Advantage, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Independent Dealers' Advantage, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Independent Dealers' Advantage, LLC - see all issues and counts above.
How do I file a complaint against Independent Dealers' Advantage, LLC?
You can file a complaint against Independent Dealers' Advantage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Independent Dealers' Advantage, LLC?
The CFPB has recorded complaints against Independent Dealers' Advantage, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.