CFPB Consumer Complaint Profile
International Bancshares Corporation
Consumers have filed 12 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 91.7%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, International Bancshares Corporation sits at #3492, with 12 complaints logged. It posts a 91.7% on-time response rate, the 21st percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 91.7%
- on time (21st pctile)
- Checking or savings …
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
International Bancshares Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.7% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for International Bancshares Corporation
International Bancshares Corporation carries 12 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
International Bancshares Corporation's timely response rate stands at 91.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 25% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does International Bancshares Corporation have?
12 complaints have been filed against International Bancshares Corporation with the CFPB overall - 0 of them in the past year.
Does International Bancshares Corporation respond to complaints on time?
CFPB complaints against International Bancshares Corporation draw a 91.7% timely-response rate inside the expected window.
What product generates the most complaints for International Bancshares Corporation?
Among all products tied to International Bancshares Corporation, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with International Bancshares Corporation?
Consumers most often cite "Managing an account" when complaining about International Bancshares Corporation; the full issue list with counts is above.
How do I file a complaint against International Bancshares Corporation?
You can file a complaint against International Bancshares Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about International Bancshares Corporation?
International Bancshares Corporation has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does International Bancshares Corporation have?
12 complaints have been filed against International Bancshares Corporation with the CFPB overall - 0 of them in the past year.
Does International Bancshares Corporation respond to complaints on time?
CFPB complaints against International Bancshares Corporation draw a 91.7% timely-response rate inside the expected window.
What product generates the most complaints for International Bancshares Corporation?
Among all products tied to International Bancshares Corporation, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with International Bancshares Corporation?
Consumers most often cite "Managing an account" when complaining about International Bancshares Corporation; the full issue list with counts is above.
How do I file a complaint against International Bancshares Corporation?
You can file a complaint against International Bancshares Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about International Bancshares Corporation?
International Bancshares Corporation has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.